Field IT Systems Administrator - 60% Travel

Carvana; Indianapolis (IN); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K with company match

Student loan payments

Job summary

Carvana is seeking an on-site IT Service Desk specialist to support desktop, server, network, and AV systems across locations. You will work with PC and Mac users, set up new hires, and handle desk moves while documenting solutions for the team.

Ideal candidates bring Windows Server, Active Directory, and networking skills, plus experience with G-Suite and Office 365. Travel up to 60% is required; a valid license and strong customer service mindset are essential.

Qualifications

• Service desk and user-facing support experience.
• Must be able to read, write, speak, and understand English.
• 3-4 years of IT experience in fast-paced environments.

Responsibilities

• Travel up to 60% to set up and support Carvana locations (desktop, server, network, AV).
• Handle requests from PC and Mac users via calls, email, and walk-ups.
• Set up IT accessories for new hires and assist with desk moves.
• Document solutions and share with the team.
• Monitor system performance and ensure security and availability.

Skills

Windows Server Admin

Active Directory

Networking basics

G-Suite & Office 365

Customer service

Education

High School Diploma or equivalent

Tools

Meraki Security Appliances

G-Suite

Office 365

Job description

Carvana is seeking an on-site IT Service Desk specialist to support desktop, server, network, and AV systems across locations. You will work with PC and Mac users, set up new hires, and handle desk moves while documenting solutions for the team.

Ideal candidates bring Windows Server, Active Directory, and networking skills, plus experience with G-Suite and Office 365. Travel up to 60% is required; a valid license and strong customer service mindset are essential.