IT Job Site Support Technician

Saulsbury Industries; Town of Texas (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Saulsbury Industries is seeking an IT Job Site Support Technician to install, diagnose, and maintain technology for both office staff and on-site personnel. The role requires hands-on support, strong communication, and collaboration with IT teams.

Travel to project sites is required to install time clocks, networking equipment, routers, and related systems while managing tickets and ensuring timely responses. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent required.
• 2–5 years IT experience, Windows networking, Windows 10/11.

Responsibilities

• Diagnose malfunctions in hardware and software to maintain operations.
• Coordinate with the IT Help Desk and IT Manager.
• Troubleshoot IT issues for office staff and field personnel.
• Travel to job sites to install time clocks, networking gear, and cameras.
• Open, track, and resolve tickets in Saulsbury's system.
• Maintain priority levels and response times for Help Desk tickets.

Skills

IT experience

Windows Networking

Windows 10/11

Education

High School Diploma

Tools

Microsoft Certifications

Job description

Take your next step with Saulsbury Industries! Locations: Permian Basin - Field Locations Type: Full Time

POSITION SUMMARY

The role of IT Job Site Support Technician performs a variety of technical tasks and duties relating to the installation, diagnosis, repair, and maintenance of all technology, computers, and software components and applications. These tasks will be expected to be performed for both office staff and on-site (field) personnel. The right person will need a level of social and intrapersonal skills as demonstrated through communication, teamwork, and collaboration.

Responsibilities

• Assess malfunctions of hardware and/or software applications to determine appropriate actions to maintain computer and other technological operations.
• Coordinate with the IT Help Desk and IT Manager.
• Support, troubleshoot, and resolve IT-related issues with office staff and remote/field employees.
• Travel to job sites and install Time Clocks, Internet Services, Networking Equipment, Time Lapse Cameras, Routers and backup systems.
• Open, track and resolve tickets using Saulsbury's ticketing system.
• Establishing and maintaining priority levels and response times for all Help Desk ticket requests.
• Other duties as assigned.

REQUIRED QUALIFICATIONS

• High School Diploma or equivalent.
• Ability to travel to project sites across the Permian Basin 2-5 years of IT experience, Microsoft Windows Networking, Windows 10 and 11.
• Possesses a thorough understanding of technology solutions, and the ability to efficiently implement advanced technologies required.

PREFERRED QUALIFICATIONS

• IT experience in a business/Commercial environment preferred.
• Microsoft Certifications are not required but preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to stand for extended periods of time.
• Ability to walk the property and lay down yards.
• Ability to carry up to 50 pounds.

Saulsbury is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status.

Saulsbury Industries provides engineering, general construction, electrical & instrumentation, and fabrication services to heavy industrial markets. We manage turnkey, grassroots, engineering, construction, and procurement (EPC), electrical transmission & distribution services, and E&I projects for clients nationwide. Saulsbury has provided services to a diverse energy sector for more than 50 years. Our reputation has been built on honesty and integrity to our clients and employees through the continuous commitments to safety, quality, growth, and mutual profitability.

We offer stable employment, career advancement and a commitment to the work/life balance of our employees. Most importantly, we bring our "safety first and foremost" value that has yielded one of the preeminent records for incident-free operations in the construction industry.

Saulsbury is capable of handling projects in size from under $100,000 to more than $100 million. We have offices located in Odessa, Dallas, Port Arthur, Henderson, Abilene, and Bismarck ND. Visit our website at www.saulsbury.com

Saulsbury is an Equal Opportunity Employer