Field IT Support & Industrial Networking Pro

Solaris Oilfield Infrastructure, LLC

Clarksville (AR)

On-site

USD 65,000 - 100,000

Full time

2 days ago
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Benefits offered by this job

Competitive compensation packages
Disability Insurance
Company paid Life and AD&D insurance
Company matching 401(k) retirementplan
Paid time off, including 10 paid HOLID
Tuition Reimbursement

Job summary

Solaris Energy Infrastructure, Inc. seeks an Industrial IT Systems Administrator / Field IT Support Specialist to manage on-site IT, networking, and control system support across job sites.

You’ll monitor tickets, assure reliable internet via Fiber and Starlink, support PLC-based controls, and collaborate with field teams to maintain high-availability IT operations. The role requires hands-on PC support, networking setup, and strong communication.

Qualifications

  • Experience with networking installation and maintenance.
  • Proficiency in general PC support and troubleshooting.
  • Familiarity with Internet connectivity technologies such as Fiber Optic and Starlink.
  • Strong problem-solving skills and the ability to work independently in a field environment.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Demonstrates the ability to operate independently and manage priorities effectively.
  • Certifications in relevant IT fields preferred: CompTIA A+ and Network+.Experience working in industrial or field environments preferred.

Responsibilities

  • Monitor ticketing system for technical support requests, incidents and projects in assigned office, job site and/or region.
  • Facilitate internet connectivity for new office locations, including setup of routers, firewalls, and initial network configurations to ensure quick and secure onboarding.
  • Offer general PC support, including troubleshooting hardware and software issues.
  • Ensure reliable Internet connectivity using technologies such as Fiber Optic and Starlink.
  • Collaborate with field staff, control system engineers, SCADA teams, and management to address IT-related concerns, ensure seamless connectivity, and provide solutions.
  • Troubleshoot system integration issues and maintain high data availability.
  • Maintain and update documentation related to IT infrastructure, system architecture, configurations, and workflows.
  • Conduct regular maintenance and updates to ensure optimal performance of IT systems.
  • Assist in the setup and configuration of new IT equipment and systems.
  • Provide training and support to field staff and operations personnel on IT-related topics and new monitoring tools as needed.
  • Ensure data reliability, redundancy, and security in system design.

Skills

Networking install
PC troubleshooting
Fiber connectivity
Independent work
Communication

Education

CompTIA A+
Network+

Job description

Solaris Energy Infrastructure, Inc. seeks an Industrial IT Systems Administrator / Field IT Support Specialist to manage on-site IT, networking, and control system support across job sites.

You’ll monitor tickets, assure reliable internet via Fiber and Starlink, support PLC-based controls, and collaborate with field teams to maintain high-availability IT operations. The role requires hands-on PC support, networking setup, and strong communication.

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