Field IT Systems Administrator - Industrial Networking & Support

Solaris Energy Infrastructure; Clarksville (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation packages

Medical, Dental & Vision benefits

Disability Insurance

Company paid Life and AD&D insurance

Company matching 401(k) retirementplan

Paid time off consisting of 10 paidhol

Job summary

Solaris Energy Infrastructure, Inc. is seeking an Industrial IT Systems Administrator / Field IT Support Specialist to sustain on-site IT across job sites. You will troubleshoot PLC-based control systems, monitor IT tickets, and ensure high-availability networks.

Collaboration with field engineers and SCADA teams is essential to maintain secure, redundant data paths. You will set up routers/firewalls, support fiber and Starlink links, and handle PC support, documentation, and user training.

Qualifications

• Experience with networking installation and maintenance.
• Proficiency in general PC support and troubleshooting.
• Familiarity with Internet connectivity technologies such as Fiber Optic and Starlink.
• Strong problem-solving skills and the ability to work independently in a field environment.

Responsibilities

• Monitor ticketing system for technical support requests, incidents and projects in assigned office, job site and/or region.
• Facilitate internet connectivity for new office locations, including setup of routers, firewalls, and initial network configurations to ensure quick and secure onboarding.
• Offer general PC support, including troubleshooting hardware and software issues.
• Ensure reliable Internet connectivity using technologies such as Fiber Optic and Starlink.
• Collaborate with field staff, control system engineers, SCADA teams, and management to address IT-related concerns, ensure seamless connectivity, and provide solutions.
• Troubleshoot system integration issues and maintain high data availability.
• Maintain and update documentation related to IT infrastructure, system architecture, configurations, and workflows.
• Conduct regular maintenance and updates to ensure optimal performance of IT systems.
• Assist in the setup and configuration of new IT equipment and systems.
• Provide training and support to field staff and operations personnel on IT-related topics and new monitoring tools as needed.
• Ensure data reliability, redundancy, and security in system design.

Skills

Exceptional communicator

Total ownership mentality

Independent thinker

Innovative thinker

Desirable teammate

Relentless

Education

CompTIA A+

Network+

Job description

Solaris Energy Infrastructure, Inc. is seeking an Industrial IT Systems Administrator / Field IT Support Specialist to sustain on-site IT across job sites. You will troubleshoot PLC-based control systems, monitor IT tickets, and ensure high-availability networks.

Collaboration with field engineers and SCADA teams is essential to maintain secure, redundant data paths. You will set up routers/firewalls, support fiber and Starlink links, and handle PC support, documentation, and user training.