Field IT Desktop Support & Asset Inventory

Medasource; West Chester (Chester County); On-site; USD 28,000 - 36,000; Full time

Job summary

Medasource seeks an on-site inventory specialist to conduct accurate inventories of end-user devices across Penn Medicine facilities. You will work with site leadership, clinical teams, IT, and project leadership to document equipment and validate data for Epic deployment activities.

Responsibilities include performing physical inventories, validating device information, and documenting asset details across hospitals and clinics.

Qualifications

• Requires 1+ years IT support, field services, or inventory experience.

Responsibilities

• Perform on-site inventories of workstations, laptops, printers, scanners, tablets, and peripherals.
• Validate device information by logging into devices when required.
• Document asset information, location, device type, and printer mappings.
• Verify data against Penn Medicine records and identify discrepancies.
• Support inventory collection across hospitals, ambulatory sites, practices, laboratories, pharmacies, and administrative locations.
• Work with site contacts to gain access to inventory locations.
• Escalate access issues and workflow concerns to project leadership.
• Maintain inventory tracking documentation and provide daily updates.
• Assist with deployment and TDR activities as needed.
• Support printer, scanner, barcode, and peripheral mappings.

Skills

IT support

Inventory management

Field services

Device deployment

Hardware troubleshooting

Attention to detail

Communication

Independent work

Education

High School Diploma

Associate degree preferred

CompTIA A+ preferred

Tools

Excel

Inventory software

Job description

Medasource seeks an on-site inventory specialist to conduct accurate inventories of end-user devices across Penn Medicine facilities. You will work with site leadership, clinical teams, IT, and project leadership to document equipment and validate data for Epic deployment activities.

Responsibilities include performing physical inventories, validating device information, and documenting asset details across hospitals and clinics.