Field Inventory & VMI Solutions Specialist

MSC Industrial Direct Co.,Inc.; Lubbock (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

MSC Industrial Supply Co. in Lubbock, TX seeks a Solutions Service Specialist to manage customer site inventory, perform put-away, replenishment, and routine maintenance on solution equipment.

You will use SAP, AS400, Vending Portal, Salesforce and Tableau; develop strong customer relationships to ensure solution retention and growth with a service-oriented mindset.

Requires 80% travel, valid driver's license, and the position starts at $22.00–$24.00 per hour with competitive benefits.

Qualifications

• Experience in Customer Service, Telesales, Outside Sales, Storeroom or Inventory Management.
• High School Diploma or equivalent required.
• Strong customer service orientation and communication skills.
• Proficiency with Microsoft 365 and general computer literacy.

Responsibilities

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform repairs and preventative maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Learn operating systems such as SAP, AS400, ASI, Vending Portal, Salesforce, and Tableau.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Communicate with key customer personnel to resolve issues related to Inventory Management solutions.
• Drive product expansion through spot buy and incremental solution growth.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards in all solution areas.

Skills

Customer Service

Inventory Management

Communication

Microsoft 365

Problem-Solving

Time Management

Independent Work

Education

High School Diploma or equivalent

Tools

SAP

AS400

ASI

Vending Portal

Salesforce

Tableau

Job description

MSC Industrial Supply Co. in Lubbock, TX seeks a Solutions Service Specialist to manage customer site inventory, perform put-away, replenishment, and routine maintenance on solution equipment.

You will use SAP, AS400, Vending Portal, Salesforce and Tableau; develop strong customer relationships to ensure solution retention and growth with a service-oriented mindset.

Requires 80% travel, valid driver's license, and the position starts at $22.00–$24.00 per hour with competitive benefits.