Field Internet Installer & Troubleshooting Technician

Viaero-Wireless; Akron (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life Insurance

Free phone service

Tuition reimbursement

401(k) with company match

Travel per diem and lodging

Vacation

Sick leave

Holiday pay

Job summary

Viaero-Wireless is seeking an Internet/Data Installation Technician to install and support home internet and phone services in the Akron, CO region. You will blend strong customer service with technical skills, serving a dynamic team across the territory.

The role requires outdoor work in varied weather, the ability to climb rooftops and ladders, and occasional overnight travel. Join a company offering comprehensive benefits and growth opportunities.

Qualifications

• High School diploma or equivalent; valid driver's license; an Associate’s or Vocational degree is desirable.
• Able to work outdoors in various extreme weather conditions.
• Must pass pre-employment checks (criminal, MVR, substance screening) as required by law.
• Strong verbal and written communication skills.
• Experience with Windows-based systems and PCs, including networking setup and testing.
• Understanding of electronic cabling and connections.
• Experience with construction and hand tools.
• Able to lift 50 pounds and access rooftops safely.
• Willing to travel to locations requiring overnight stays and work weekends/rotations.

Responsibilities

• Install Internet and/or phone services at customer premises with strong customer service.
• Verify residential customer’s internet connection.
• Install external antennas and cabling as needed.
• Troubleshoot internet service issues.
• Coordinate with schedulers regarding Trouble Tickets and appointments.
• Update and program data devices as required.

Skills

Verbal and written communication

Windows OS networking

Electrical cabling knowledge

Construction tools

Lift 50 pounds

Rooftop safety

Overnight travel

Weekend/variable shifts

Education

High School diploma or equivalent

Associate or vocational degree desirable

Tools

Windows-based systems

Job description

Viaero-Wireless is seeking an Internet/Data Installation Technician to install and support home internet and phone services in the Akron, CO region. You will blend strong customer service with technical skills, serving a dynamic team across the territory.

The role requires outdoor work in varied weather, the ability to climb rooftops and ladders, and occasional overnight travel. Join a company offering comprehensive benefits and growth opportunities.