Field Internet Installer & On-Site Technician

NextLink; Hudson Oaks (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink in Hudson Oaks, Texas, is seeking a Field Installation Technician to perform on-site installations, service visits and troubleshooting with a strong focus on customer service and technical aptitude. You will handle equipment installation, fiber and Cat5/Cat6 cabling, router configurations, and activation of internet services.

Responsibilities include site surveys, diagnosing problems at service calls, upgrading existing customers, and maintaining safety standards while working in

Qualifications

• Must be able to provide excellent customer service on-site.
• Technical aptitude to install and troubleshoot internet equipment.
• Strong time management and organizational skills.
• Demonstrated problem-solving abilities in field settings.
• Willingness to continuously learn about new technologies.
• Must pass drug screen and maintain a clean driving record.

Responsibilities

• Perform site surveys to evaluate serviceability.
• Diagnose customer problems at service calls and restore service.
• Install new customers with Internet service, including mounting equipment and cabling.
• Configure routers and customer computers for network access.
• Perform equipment upgrades for existing customers.
• Perform other duties as assigned.

Skills

Customer service

Technical ability

Time management

Problem solving

Learning mindset

Safety awareness

Job description

Nextlink in Hudson Oaks, Texas, is seeking a Field Installation Technician to perform on-site installations, service visits and troubleshooting with a strong focus on customer service and technical aptitude. You will handle equipment installation, fiber and Cat5/Cat6 cabling, router configurations, and activation of internet services.

Responsibilities include site surveys, diagnosing problems at service calls, upgrading existing customers, and maintaining safety standards while working in