Field Internet Technician - On-Site Install & Support

AMG TECHNOLOGY INVESTMENT GROUP LLC; Springtown (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink is seeking a Field Installation Technician to perform on-site installations and service visits, ensuring reliable internet and voice services for residential and business customers. You will operate at customer locations, mount equipment, and configure networks to deliver seamless connectivity.

Qualifications include strong customer service, technical aptitude, and the ability to work independently in variable outdoor conditions.

Qualifications

• Excellent customer service skills and technical aptitude required.
• Ability to work independently, prioritize, and meet deadlines.
• Must pass drug screening and criminal background check; valid driver's license with safe driving record.

Responsibilities

• Perform site surveys to evaluate serviceability.
• Diagnose customer problems at service calls and restore service.
• Install Internet service at customer locations and mount equipment.
• Configure routers and customer devices for access to Internet services.
• Perform equipment upgrades for existing customers.

Skills

Customer service

Technical ability

Professional demeanor

Self-motivation

Valid driver's license

Tools

Tools to install equipment

Job description

Nextlink is seeking a Field Installation Technician to perform on-site installations and service visits, ensuring reliable internet and voice services for residential and business customers. You will operate at customer locations, mount equipment, and configure networks to deliver seamless connectivity.

Qualifications include strong customer service, technical aptitude, and the ability to work independently in variable outdoor conditions.