Field Installations Manager: Lead Tech Teams & Efficiency

Sage Integration; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Incentive Plan

Paid vacations & holidays

Life insurance

401(k) with employer match

Job summary

Sage Integration Holdings, LLC is seeking a Field Installation Manager to lead Systems Engineers, Lead Installers, Installation Technicians, and Support staff across multiple sites. You will manage staffing, scheduling, performance, and resource allocation to optimize labor productivity and project outcomes.

Responsibilities include developing training programs, coaching staff, monitoring performance, and driving margin improvements through efficient field operations and proactive workforce

Qualifications

• Minimum of five (5) years of experience in the electronic security industry performing installations (access control, video surveillance, intrusion detection, integrated security systems).
• Minimum of three (3) years of leadership experience managing direct reports within installation or field operations environments.
• Strong understanding of security system installation practices, project execution, and field operations.
• Experience managing workforce schedules, labor utilization, and field productivity.
• Demonstrated ability to lead, coach, mentor, and develop technical teams.
• Strong communication, organizational, leadership, and problem-solving skills.
• Proficiency with ERP systems, workforce scheduling platforms, and operational reporting tools.

Responsibilities

• Directly manage all Systems Engineers, Lead Installers, Installation Technicians, and Installation Support Personnel.
• Conduct regular one-on-one meetings to provide coaching, performance feedback, and career development guidance.
• Develop and maintain technical training programs to improve installation quality, efficiency, and professional growth.
• Identify high-potential employees and create development plans to support advancement opportunities.
• Foster a culture of accountability, professionalism, teamwork, and continuous improvement.
• Lead performance evaluations and establish measurable performance goals for installation personnel.
• Monitor and manage technician utilization to ensure efficient deployment of labor resources.
• Ensure installation personnel are scheduled effectively while maintaining high levels of billable productivity.
• Coordinate with Project Managers to align labor resources with project requirements and deadlines.
• Collaborate with the Client Experience Manager to support service needs when appropriate and aligned with business priorities.
• Manage workforce allocation to maximize productivity and minimize downtime.
• Identify staffing constraints and develop plans to meet operational demands.
• Analyze workforce trends and recommend staffing adjustments based on forecasted demand.
• Establish and maintain standards for field readiness, professionalism, workmanship, and customer interaction.
• Oversee onboarding and field integration processes for new installation personnel.
• Ensure compliance with company policies, safety programs, industry standards, and customer site requirements.
• Serve as the primary escalation point for installation personnel concerns and operational needs.
• Promote a safety-first culture through training, audits, and accountability measures.
• Maintain workforce schedules within the company's ERP platform to ensure accurate resource planning and labor forecasting.
• Monitor schedule adherence and proactively adjust staffing assignments to support project requirements.
• Collaborate with Project Managers to ensure installation milestones and completion dates are achieved.
• Coordinate with PMO and Service Leadership regarding labor demands, staffing priorities, and capacity constraints.
• Ensure labor resources are properly allocated to support project commitments and operational objectives.
• Assist in forecasting workforce requirements based on project pipeline, labor backlog, and organizational growth plans.
• Own and monitor key operational performance indicators, including: Labor Utilization, Technician Productivity, Billable Efficiency, Rework Reduction, Overtime Management, Technician Retention, Training Completion, Schedule Adherence, Gross Margin Performance.
• Drive continuous improvement initiatives focused on increasing operational efficiency and profitability.
• Analyze labor performance and identify opportunities to improve installation productivity and execution.
• Partner with Operations Leadership to evaluate labor trends and workforce performance.
• Be accountable for margin improvement through effective labor utilization, workforce management, and productivity enhancement.
• Develop action plans to address performance gaps and improve operational outcomes.

Skills

Leadership

Communication

Problem solving

Organizational skills

Coaching & mentoring

Scheduling

ERP proficiency

Tools

ERP systems

Workforce scheduling platforms

Operational reporting tools

Job description

Sage Integration Holdings, LLC is seeking a Field Installation Manager to lead Systems Engineers, Lead Installers, Installation Technicians, and Support staff across multiple sites. You will manage staffing, scheduling, performance, and resource allocation to optimize labor productivity and project outcomes.

Responsibilities include developing training programs, coaching staff, monitoring performance, and driving margin improvements through efficient field operations and proactive workforce