Field Installation & Maintenance Technician

Placements24; United States; Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hybrid work model

Opportunities across client sites

Access to ongoing technical resources

Job summary

Placements24 seeks a Field Installation & Maintenance Technician to join our client in Benoni, Gauteng. You will perform on-site installations, configurations, preventive maintenance, and troubleshooting of specialized telecommunications equipment.

The role combines hands-on field work with occasional remote diagnostics and reporting, offering a hybrid work arrangement and opportunities to work across multiple client sites while delivering excellent service.

Qualifications

• Experience as a Field Installation Technician or Maintenance Technician in a technical field.
• Ability to read and interpret technical documentation, schematics, and blueprints.
• Experience with diagnostic tools and testing equipment.
• Excellent customer service and communication skills.

Responsibilities

• Perform on-site installations, configurations, and commissioning of specialized equipment.
• Conduct routine maintenance checks and preventative servicing to ensure optimal system performance.
• Diagnose and troubleshoot hardware, software, and network-related issues affecting equipment functionality.
• Execute repairs and replacements of faulty components efficiently and effectively.
• Maintain detailed logs of all service calls, maintenance performed, and parts used.

Skills

Field installation

Maintenance

Troubleshooting

Electrical

Mechanical

Diagnostics

Customer service

Education

Technical qualification

Tools

Diagnostic tools

Testing equipment

Job description

About the Role

Our client, a leading provider of specialized equipment for the telecommunications sector, is seeking a skilled Field Installation & Maintenance Technician to join their operations in Benoni, Gauteng. This role is crucial for ensuring the successful deployment, optimal performance, and ongoing upkeep of sophisticated client systems. You will be responsible for on-site installations, configuration, troubleshooting, and preventative maintenance. The ideal candidate possesses a strong aptitude for both mechanical and electronic systems, enjoys hands-on work, and excels at diagnosing and resolving technical challenges in real-world environments. While this role primarily involves on-site duties, there is scope for remote diagnostic support and reporting, offering a hybrid work model. We value dedication, technical proficiency, and a commitment to customer satisfaction, providing a supportive environment for your professional growth.

Key Responsibilities

• Perform on-site installations, configurations, and commissioning of specialized equipment.
• Conduct routine maintenance checks and preventative servicing to ensure optimal system performance.
• Diagnose and troubleshoot hardware, software, and network-related issues affecting equipment functionality.
• Execute repairs and replacements of faulty components efficiently and effectively.
• Interpret technical manuals, schematics, and diagrams to guide installation and repair processes.
• Provide basic training and support to clients on equipment operation and maintenance.
• Maintain detailed logs of all service calls, maintenance performed, and parts used.
• Adhere to all company safety policies and procedures, ensuring a secure work environment.
• Collaborate with the technical support team to resolve complex issues and provide feedback on product performance.

Requirements

• Proven experience as a Field Installation Technician or Maintenance Technician, preferably in the telecommunications or related technical field.
• Strong understanding of mechanical and electronic systems, including troubleshooting capabilities.
• Ability to read and interpret technical documentation, schematics, and blueprints.
• Experience with diagnostic tools and testing equipment.
• Good problem-solving skills and attention to detail.
• Excellent customer service and communication skills, with the ability to interact professionally with clients.
• Ability to work independently and manage time effectively, while also being a team player.
• Willingness to travel to client sites as required and potentially provide remote support.
• A relevant technical qualification or vocational training is highly desirable.

Benefits

• Competitive contract rate with potential for extensions.
• Opportunity to work with innovative technology in a dynamic industry.
• Gain experience across a range of client sites.
• Exposure to hybrid work arrangements, balancing field and remote duties.
• Supportive team and access to ongoing technical resources.