Field Service Technician - Automation Systems

Placements24; United States; Hybrid; USD 21,000 - 31,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Mobile phone

Medical aid

Retirement fund contributions

Hybrid work model

Ongoing technical training

Job summary

Placements24 is seeking a Field Service Technician specializing in automation systems to support Randburg-based clients. The role combines on-site installation, preventive maintenance, and remote administrative tasks, with a focus on minimizing downtime.

The ideal candidate has a technical qualification (N3/N4 in Electrical or Mechatronics) and at least 3 years of hands-on experience with industrial automation, PLCs, and motor drives.

Qualifications

• Technical qualification or equivalent trade experience.
• Minimum 3 years field service or installation experience.
• Proficiency with electrical controls, motor drives, and PLC systems.
• Valid driver’s license and willingness to travel locally.

Responsibilities

• Install, commission, and service automated machinery and control systems.
• Perform routine diagnostics and troubleshooting on electrical and PLC-based systems.
• Read electrical schematics, mechanical drawings, and PLC logic diagrams.
• Document service calls and manage company software.
• Maintain a company vehicle and equipment.
• Ensure compliance with safety policies.
• Collaborate with engineering for feedback on product performance.

Skills

Electrical & mechanical systems

PLC troubleshooting

Diagnostics

Customer service

Education

N3/N4 Electrical Engineering or Mechatronics

Job description

About the Role

Our client, a leading provider of automation solutions, is seeking a skilled Field Service Technician specializing in Automation Systems to join their team in Randburg, Gauteng . This role involves providing essential on-site technical support for the installation, maintenance, and repair of complex automated systems for a diverse clientele. The ideal candidate will possess a strong background in electrical and mechanical systems, proficiency with PLCs and control systems, and excellent troubleshooting abilities. You will be responsible for ensuring the optimal performance and reliability of automation equipment, minimizing downtime for our clients. This hybrid role allows for both hands-on client site work and focused remote administrative tasks, offering a balanced work approach.

Key Responsibilities

• Install, commission, and service automated machinery and control systems according to technical specifications.
• Perform routine maintenance, diagnostics, and troubleshooting on electrical, mechanical, and PLC-based systems.
• Identify and resolve equipment malfunctions promptly to ensure minimal operational disruption for clients.
• Read and interpret electrical schematics, mechanical drawings, and PLC logic diagrams.
• Provide technical support and guidance to clients on equipment operation and basic maintenance.
• Accurately document all service calls, including work performed, parts used, and time spent, using company software.
• Manage and maintain a service vehicle and associated tools and equipment.
• Ensure compliance with all company safety policies and procedures and client site safety requirements.
• Collaborate with the internal engineering team to provide feedback on product performance and potential improvements.

Requirements

• A relevant technical qualification (e.g., N3/N4 Electrical Engineering, Mechatronics) or equivalent trade experience is required.
• A minimum of 3 years of hands-on experience in field service, maintenance, or installation of industrial automation systems.
• Proficiency in troubleshooting electrical controls, motor drives, and PLC systems (knowledge of specific brands is a plus).
• Strong mechanical aptitude and experience with pneumatic and hydraulic systems.
• Ability to read and interpret technical documentation, including schematics and blueprints.
• Excellent problem-solving skills and a methodical approach to diagnostics.
• Good communication and interpersonal skills, with a focus on customer service.
• Must possess a valid driver's license and be willing to travel locally within the Randburg, Gauteng area and potentially beyond.
• Ability to work independently and manage time effectively, with a flexible approach to on-site and remote tasks.

Benefits

• Our client offers a competitive salary package, including medical aid and retirement fund contributions.
• A company vehicle, fuel card, and mobile phone are provided for business purposes.
• This hybrid role offers a blend of field engagement and administrative flexibility.
• You will have opportunities for ongoing technical training and professional development in the latest automation technologies.
• Our client fosters a collaborative environment and provides exposure to a wide range of automation projects within the vibrant Randburg, Gauteng region.
• This is an excellent opportunity to grow your skills and career within a respected industry leader.