Installation Technician - Tembisa Operations

Placements24; United States; Hybrid; USD 11,000 - 15,000; Full time

Benefits offered by this job

Hybrid working arrangements

Tools and equipment provided

Professional development on the job

Exposure to advanced telecom tech

Job summary

Placements24 seeks an Installation Technician for our client in the Tembisa region, offering a hybrid role with on-site installations and remote coordination. You will deploy and maintain critical network equipment for a diverse client base, requiring proactive, detail-oriented hands-on skills and basic network configuration.

The ideal candidate will be able to read technical diagrams, follow safety protocols, and provide excellent customer service while traveling within the Tembisa area.

Qualifications

• Experience with hardware installation and basic configuration.
• Ability to read technical diagrams and installation guides.
• Strong problem-solving and customer communication skills.
• Willingness to travel within the Tembisa region and hold a valid driver’s license.
• Matric certificate; technical certifications are a plus.

Responsibilities

• Install, configure, and test telecommunications equipment at customer premises and designated sites.
• Perform routine maintenance and upgrades on existing network infrastructure.
• Diagnose and resolve technical issues related to hardware and basic network connectivity.
• Adhere to installation procedures, safety protocols, and company standards.
• Provide first-level technical support to clients, both on-site and remotely.
• Document all installation activities, service calls, and equipment details accurately.
• Collaborate with the technical support team to escalate complex issues when necessary.
• Manage and maintain a clean and organized workspace, including company tools and equipment.
• Participate in training sessions to stay updated on new technologies and service offerings.

Skills

Hardware install

Networking basics

Installation tools

Reading diagrams

Customer service

Education

Matric certificate

Tools

Network test tools

Job description

About the Role

Our client, a rapidly expanding telecommunications infrastructure company, is seeking a dedicated Installation Technician for their Tembisa, Gauteng operations. This hybrid role offers a dynamic blend of on-site installations and remote coordination. You will play a crucial part in deploying and maintaining critical network equipment for a diverse clientele. The ideal candidate is proactive, detail-oriented, and possesses strong hands-on skills in hardware installation and basic network configuration. This position requires a flexible approach to work, often involving scheduled site visits and remote support duties. You will be instrumental in ensuring seamless service delivery and client satisfaction, contributing directly to the company's growth and reputation in the Tembisa area and beyond. This is an excellent opportunity to join a forward-thinking company committed to innovation and service excellence.

Key Responsibilities

• Install, configure, and test telecommunications equipment at customer premises and designated sites.


• Perform routine maintenance and upgrades on existing network infrastructure.


• Diagnose and resolve technical issues related to hardware and basic network connectivity.


• Adhere strictly to installation procedures, safety protocols, and company standards.


• Provide first-level technical support to clients, both on-site and remotely.


• Document all installation activities, service calls, and equipment details accurately.


• Collaborate with the technical support team to elevate complex issues when necessary.


• Manage and maintain a clean and organized workspace, including company tools and equipment.


• Participate in training sessions to stay updated on new technologies and service offerings.

Requirements

• Demonstrable experience in hardware installation and basic configuration, preferably in telecommunications or IT support.


• Familiarity with networking concepts and common installation tools.


• Ability to read and interpret technical diagrams and installation guides.


• Strong problem-solving skills and a methodical approach to troubleshooting.


• Good communication and customer service skills, with the ability to explain technical information clearly.


• Must possess a valid driver's license and be comfortable traveling within the Tembisa, Gauteng region.


• A matriculation certificate or equivalent is required; technical certifications are advantageous.


• Ability to work effectively both independently and as part of a hybrid team.


• Flexibility to adapt to changing schedules and project demands.

Benefits

• Competitive contract rate of R per annum.


• Potential for contract extension based on performance and project needs.


• Exposure to cutting-edge telecommunications technology.


• Opportunity to work in a growing industry with significant demand.


• Access to company tools and necessary equipment for installations.


• Flexible working arrangements within the hybrid model.


• Professional development support through on-the-job training.