Field Install Manager: Lead Partners & Install Quality

Power Home Remodeling Group; West Chester (Chester County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Medical

Dental

401(k)

Use of Company Vehicle

Technology Package (IPad/IPhone)

EZ Pass

Gas Card

Bonus Plan

Job summary

Power Home Remodeling Group, a Fortune-ranked company, is seeking an Install Manager to oversee and enforce high-quality installations. You will direct install partners and crews across the field, serve as the on-site face of the company, and ensure compliance with safety standards.

Responsibilities include supervising field operations, negotiating pricing, managing scheduling, and resolving customer concerns in real time. A valid driver’s license and strong communication skills are essential.

Qualifications

• High School Diploma and 2-4 years of related work experience are required.
• OSHA 10, Lead Certification and VSI/AAMA Certification preferred or required upon employment.
• Strong customer service skills and ability to negotiate and resolve customer concerns in real time.

Responsibilities

• Independently assesses install partners’ installations and service calls to confirm adherence to operating practices and policies.
• Determines action to take when issues arise during inspections.
• Ensures all company-branded work is OSHA-compliant and meets laws and regulations.
• Evaluates install partner performance and manages scheduling and distribution of installation and repair jobs; advises management on retention/termination.
• Works on-site with customers to address questions, concerns, and satisfaction; makes necessary changes in real time.
• Negotiates and adjusts material pricing with customers and makes additional sales recommendations.
• Manages payment collections when necessary.
• Ensures materials meet company standards and addresses defects or quality concerns to maintain satisfaction.
• May perform services/repairs and determine parts needed.
• Must have a valid driver’s license and be able to travel between sites.
• Performs various administrative tasks; other duties as assigned by Management.

Skills

Customer service

Negotiation

Field operations

Decision making

Time management

Education

High School Diploma

OSHA 10

Lead Certification

VSI/AAMA Certification

Tools

Company vehicle experience

Job description

Power Home Remodeling Group, a Fortune-ranked company, is seeking an Install Manager to oversee and enforce high-quality installations. You will direct install partners and crews across the field, serve as the on-site face of the company, and ensure compliance with safety standards.

Responsibilities include supervising field operations, negotiating pricing, managing scheduling, and resolving customer concerns in real time. A valid driver’s license and strong communication skills are essential.