Field Install Manager — Vendor & Customer Excellence

Power Home Remodeling Group

Jenkintown (PA)

In loco

USD 65.000 - 95.000

Tempo pieno

3 giorni fa

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Competitive Salary

Medical

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401(k)

Technology Package (IPad/IPhone)

EZ Pass

Gas Card

Bonus Plan

Descrizione del lavoro

Power Home Remodeling Group seeks an Install Manager to oversee company installations and vendor partners in field operations. You will lead crews, ensure OSHA-compliant, high-quality work, and drive customer satisfaction on-site.

The role emphasizes field leadership, scheduling, pricing negotiations with customers, and maintaining compliance while supporting business needs. Strong communication and decision-making are essential.

Competenze

Must be able to multi-task, prioritize, and manage time in a fast-paced field environment.
Strong customer service and communication skills.
Ability to negotiate and independently make decisions to resolve customer concerns in real time.

Mansioni

Oversee and enforce high installation quality standards across company installations.
Direct install partners and crews, providing daily guidance on policies and procedures.
Ensure OSHA-compliance and adherence to laws and regulations for branded work.
Manage scheduling, performance evaluations, and potential retention/termination decisions for partners.
Work on-site with customers to address questions and resolve concerns in real time.
Negotiate material pricing with customers and identify additional sales opportunities as needed.
Oversee payment collections and ensure materials meet company standards.