Field Implementation Technician

Terso Solutions, Inc.; Miami (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401k match

Paid vacation

Paid holidays

Job summary

PAR Excellence Systems is seeking an Entry-level Implementation Specialist I to support field installations and training for healthcare-related hardware and software solutions. You will gain hands-on experience by installing systems, delivering customer training, and assisting with configurations under senior staff guidance.

The role emphasizes strong customer service, clear communication, and teamwork, with substantial travel to client sites (75%).

Qualifications

• Progres­sion toward Tier 1 technical knowledge and skills.
• Ability to work independently as well as in a team environment.
• Self-motivated, detail-oriented and organized.
• Excellent oral and written communication.
• Outstanding customer service skills.
• Extensive travel required (75%).

Responsibilities

• Install PAR Excellence hardware and software ensuring proper operation.
• Provide technology implementation and support of customer accounts.
• Provide product training for hardware and software.
• Collaborate with Technical Support to resolve issues on-site.
• Assist with system configuration data to support installation and functionality.
• Support training activities for new Specialists under guidance of senior staff.

Skills

Tier 1 knowledge

Independent worker

Self-motivated

Excellent communication

Customer service

Willingness to travel

Education

Healthcare supply chain experience

Ability to obtain security clearance

Job description

PAR Excellence Systems is seeking an Entry-level Implementation Specialist I to support field installations and training for healthcare-related hardware and software solutions. You will gain hands-on experience by installing systems, delivering customer training, and assisting with configurations under senior staff guidance.

The role emphasizes strong customer service, clear communication, and teamwork, with substantial travel to client sites (75%).