Field Hardware Technician — Break-Fix & Support

Gr8ttek; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

$40 per call

$5 per call per diem

Job summary

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Tucson, AZ. The role involves performing hardware-focused, break-fix services on client products and requires troubleshooting and repair skills per established guidelines.

Responsibilities include handling service calls, maintaining accurate administrative tasks, and ensuring asset control and inventory. The role may involve guiding colleagues as needed and requires a valid driver's license and basic repair

Qualifications

• Typical requires technical school certification or equivalent and 1-2 years of relevant experience.

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Job description

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Tucson, AZ. The role involves performing hardware-focused, break-fix services on client products and requires troubleshooting and repair skills per established guidelines.

Responsibilities include handling service calls, maintaining accurate administrative tasks, and ensuring asset control and inventory. The role may involve guiding colleagues as needed and requires a valid driver's license and basic repair