Field Hardware Technician — On-Site Break-Fix Support

Gr8ttek; Bend (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Pay per call

Certification training

Job summary

Gr88tek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Bend, Oregon. You will perform hardware-focused, break-fix services and solutions on client products, troubleshoot, and follow guidelines to make decisions with supervision.

The role includes communication, delivery of service calls, asset control, and potential guidance to colleagues. Training is provided via Dell/Lenovo certification, and compensation includes $40 per call with $5 per diem; valid driver’s

Qualifications

• Clear written and verbal communication.
• Ability to handle and deliver service calls.
• Proficient in completing administrative tasks for each call.
• Responsible for controlling and returning assets and inventory.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Communication

Service calls

Administrative tasks

Asset control

Guidance to colleagues

Education

Technical school certification or equivalent

Job description

Gr88tek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Bend, Oregon. You will perform hardware-focused, break-fix services and solutions on client products, troubleshoot, and follow guidelines to make decisions with supervision.

The role includes communication, delivery of service calls, asset control, and potential guidance to colleagues. Training is provided via Dell/Lenovo certification, and compensation includes $40 per call with $5 per diem; valid driver’s