Field Hardware Engineer: Stadium Installations & Support

Jobtailor; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking an experienced Hardware Support Technician to install, maintain and troubleshoot complex baseball systems onsite at stadiums. You will travel extensively and work hands-on with cameras, servers, networking gear and power systems.

Responsibilities include rigorous field checks, remote troubleshooting, and collaboration with Engineering and TechOps to raise deployment standards. A proactive, detail‑oriented communicator is essential for this role.

Qualifications

• 1+ years in hardware support, IT operations, field service, broadcast tech, or sports technology.
• Solid understanding of camera systems, servers, switches, IP addressing, power, and cabling.
• Comfort working in warehouses, labs, and MLB stadiums.
• Ability to follow procedures, troubleshoot methodically, document findings with photos.
• Strong communication and ability to collaborate with technical and non-technical stakeholders.
• Willingness to travel up to 80% during peak windows.

Responsibilities

• Travel to stadiums to support onsite installations, maintenance, repairs, and hardware QA for both Hawk-Eye and KinaTrax Baseball systems.
• Perform rigorous hardware checks across cameras, servers, networking equipment, power systems, and cabling.
• Act as the first line of defense for hardware troubleshooting. You'll identify failed components, swap parts onsite, coordinate RMAs, and validate system recovery.
• When you aren't at the ballpark, you'll monitor system health checks, assist with remote troubleshooting, and prep offline kits in the warehouse.
• Work closely with Hardware Leads, Systems Engineering, TechOps, and Project Management to provide field evidence, elevate complex issues, and improve our hardware deployment standards.
• Shadow our Leads on complex technical work, learning how to distinguish between standard field issues and deeper design-level challenges.

Skills

camera systems

servers

networking equipment

IP addressing

power systems

cabling

troubleshooting

documentation

team collaboration

travel readiness

Job description

Jobtailor is seeking an experienced Hardware Support Technician to install, maintain and troubleshoot complex baseball systems onsite at stadiums. You will travel extensively and work hands-on with cameras, servers, networking gear and power systems.

Responsibilities include rigorous field checks, remote troubleshooting, and collaboration with Engineering and TechOps to raise deployment standards. A proactive, detail‑oriented communicator is essential for this role.