Field Fulfillment Supervisor – Fiber Installations

dycomind; Eugene (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Insurance (medical, dental, vision, 8&

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym discounts

Job summary

CableCom is seeking a Supervisor Fulfillment Labor Underground in Eugene, OR. You will oversee FTTH in-home and SMB installation teams, coach staff, and support dispatch with daily routes.

The role requires at least 1 year of fiber optic or cable installation experience, a high school diploma, and a valid driver’s license. This is a field, salaried position with opportunities to lead projects and improve operations.

Qualifications

• Fiber optic or cable installation experience (1 year minimum).
• Pass mandatory job site safety inspections.
• High School Diploma or GED.
• Flexible schedule and able to work in a fast-paced environment.
• Customer service oriented and a team player.
• Supervisory experience is a plus.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate field staff performance.
• Coordinate scheduling and assist dispatch with daily routing and staffing.
• Identify department problems and communicate solutions to the Project Manager.
• Develop and implement procedures to organize the team/department.
• Assign duties and responsibilities to technicians.
• Aid in recruitment and training efforts.
• Assist in warehousing and logistics support as needed.
• Establish and maintain project reporting and documentation standards.
• Track performance and resources with spreadsheets and docs.
• Perform quality control inspections and coach issues.
• Interface with customers to resolve complaints from installation work.
• Perform other field duties as needed.

Skills

Team leadership

Customer service

Communication

Driver's license

Education

High School Diploma or GED

Job description

CableCom is seeking a Supervisor Fulfillment Labor Underground in Eugene, OR. You will oversee FTTH in-home and SMB installation teams, coach staff, and support dispatch with daily routes.

The role requires at least 1 year of fiber optic or cable installation experience, a high school diploma, and a valid driver’s license. This is a field, salaried position with opportunities to lead projects and improve operations.