Fulfillment Field Supervisor

OSO COMMUNICATIONS INC; Albuquerque (NM); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunities for leadership growth

Supportive, team-oriented work environment

Steady work in a rapidly growing field

Job summary

An established industry player is seeking a reliable Fulfillment Field Supervisor to lead their residential fiber installation team. This hands-on leadership position requires expertise in fiber drops, underground burial, and splicing. You will set the standard for quality and safety while mentoring your team and ensuring effective communication with management and customers. Join a supportive work environment that values growth and offers competitive pay based on experience. If you are detail-oriented and committed to excellence, this role is perfect for you.

Qualifications

• 3+ years of experience in fiber installation and team supervision.
• Strong problem-solving and communication skills required.

Responsibilities

• Lead and supervise a team of residential fiber installers.
• Perform fiber installations, including splicing and troubleshooting.

Skills

Fiber installation

Team leadership

Problem-solving

Fusion fiber splicing

Communication skills

Tools

Trenchers

Boring equipment

Hand tools

Job description

Benefits:

1. Bonus based on performance
2. Competitive salary

Job Summary: Oso Communications Inc. is looking for a dependable and experienced Fulfillment Field Supervisor to take charge of our residential fulfillment team. This is a hands-on leadership role for someone who knows the ins and outs of fiber drops, underground burial, splicing, and residential fiber installs.

As Field Supervisor, you’ll be expected to set the standard for quality, safety, and professionalism in the field. You’ll guide and train other installers, solve problems on the fly, and ensure smooth communication between your team, management, and customers.

Key Responsibilities:

1. Lead and supervise a team of residential fiber installers and drop bury crews
2. Perform and oversee underground fiber drops and burial
3. Complete fiber installations in residential settings, including ONT setup and testing
4. Perform and oversee fiber splicing (fusion)
5. Troubleshoot and resolve technical issues in the field
6. Train and mentor technicians
7. Communicate effectively with team members, project managers, and customers
8. Maintain accurate job documentation and reports
9. Ensure all work meets company standards and is completed safely and efficiently

Requirements:

1. Minimum 3+ years of experience in fiber installation, including underground drops, burial, and splicing
2. Minimum 3+ years of experience supervising and leading a team
3. Strong problem-solving skills and ability to troubleshoot fiber-related issues independently
4. Proficiency in fusion fiber splicing and basic testing
5. Experience with trenchers, boring equipment, and hand tools for fiber burial
6. Strong communication and leadership skills
7. Clean driving record and valid driver’s license
8. Able to pass a background check and drug screening
9. Must be reliable, detail-oriented, and committed to high-quality work

What We Offer:

1. Competitive pay based on experience
2. Opportunities for leadership growth and advancement
3. Supportive, team-oriented work environment
4. Steady work in a rapidly growing field