Supervisor Fulfillment Labor Underground

FALL CREEK FARM & NURSERY; White City (UT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

PTO & holidays

401(k) match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts on gym memberships

Job summary

CableCom is seeking a Supervisor Fulfillment Labor Underground to lead a team of FTTH in-home and SMB installation technicians. You will coach staff, coordinate daily schedules, and help dispatch route planning while ensuring staffing levels meet project demands.

You’ll identify department issues, implement improved procedures, and assist in recruitment, training, and warehousing as needed. A strong safety mindset and customer focus are essential.

Qualifications

• Minimum 1 year fiber optic or cable installation experience.
• High School Diploma or GED.
• Former supervisory experience a plus.
• Driver's license with at least 2 years of driving experience and a good driving record.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas and communicate solutions to the Project Manager.
• Develop procedures to better organize the team/department.
• Assign duties, responsibilities, and scope of authority to technicians.
• Assist in recruitment and training efforts.
• Assist in warehousing and logistics support as needed.
• Establish, implement, and maintain operating standards for project reporting and documentation.
• Track employee performance, tool and vehicle assignments, uniforms, and consumables.
• Perform quality control inspections and coach issues.
• Interface with customers to resolve complaints and damages from installation work.

Skills

Leadership

Customer service

Education

High School Diploma or GED

Job description

Career Opportunities: Supervisor Fulfillment Labor Underground (14803)

At CableCom, as a Supervisor, you will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Project Manager with various large scale projects and tasks as needed and may potentially take the lead on upcoming projects as assigned by the customer.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

Supervise a team of FTTH in-home and SMB installation technicians

Coach, counsel, and evaluate performance of field staff.

Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.

Identify problem areas in the department and communicate problems and possible solutions to the Project Manager.

Develop procedures and implement them to better organize the team/department.

Assign duties, responsibilities, and scope of authority to technicians.

Assist in recruitment and training efforts.

Assist in warehousing and logistics support as needed to supplement the warehouse staff

Establish, implement, and maintain operating standards and procedures for project reporting and documentation.

Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents

Perform quality control inspections to correct and coach any issues found

Interface with customers to resolve complaints and damages resulting from installation work

Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary.

Perform other duties not listed here, as they arise, and as they are assigned to you

What you’ll need

Minimum of 1 year fiber optic or cable installation experience.

Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.

High School Diploma or G.E.D.

Work a very flexible schedule.

Work in a fast paced time sensitive environment

Handle multiple tasks and last-minute changes

Must have exceptional customer service experiences

Be a team player.

Former supervisory experience a plus.

Valid driver's license with minimum of 2 years driving experience and a good driving record.

Physical abilities & exposures

Routinely: work at heights, in confined spaces and alone in remote locations, operate vehicle and heavy machinery; squeeze, fine hand motion, bend, stoop, stand, walk, climb stairs, and lift greater than up to 55 pounds without assistance.

Occasionally: use ladder, keyboard and mouse

Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.