Field Fire Alarm Technician - Service & Troubleshooting

mcsoftampa; Tampa (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

Mission Critical Solutions (MCS) in Tampa, FL, is seeking a Fire Alarm Service Technician to service, troubleshoot, test, inspect, and maintain fire alarm and life safety systems in occupied facilities.

You will work in the field, communicating with customers and authorities having jurisdiction to ensure system reliability and code compliance. This full-time role requires strong technical knowledge and the ability to work independently on site.

Qualifications

• High School Diploma or equivalent required.
• FASA/BASA certification required.
• Ability to obtain and maintain Florida JLA badge required.
• NICET certification preferred.
• FCC GROL certification preferred.
• Manufacturer certifications preferred (Fire-Lite, Silent Knight, Notifier, FCI-Gamewell, Simplex, Siemens, EST).
• Other life safety certifications preferred.
• Minimum of five years fire alarm service experience.
• Proficiency with NFPA 72, Life Safety Code 101, and IBC.
• Experience servicing systems from major manufacturers is highly desired.
• Ability to climb ladders, work at heights, and access confined spaces.

Responsibilities

• Troubleshoot, repair, and service fire alarm and life safety systems.
• Perform annual, semi-annual, and quarterly tests and inspections per NFPA 72 and AHJ requirements.
• Interpret system drawings, submittals, specs, schematics, and manufacturer manuals.
• Identify system deficiencies, document findings, and provide clear service reports and corrective action recommendations.
• Program, reprogram, and modify existing fire alarm systems to support service work and code compliance.
• Respond to service calls involving fire alarm systems and related low-voltage systems.
• Support monitoring account setup, testing, and troubleshooting.
• Coordinate service activities with customers, facility representatives, AHJs, and internal project teams.
• Ensure compliance with NFPA standards, local codes, OSHA regulations, and company safety policies.
• Perform other duties as assigned.

Education

High School Diploma or equivalent

FASA/BASA certification

Florida JLA badge

NICET certification

FCC GROL certification

Manufacturer certifications (Fire-Lite, Silent Knight, Notifier, FCI-Gamewell, Simplex, Siemens, EST)

Other life safety certifications

Job description

Mission Critical Solutions (MCS) in Tampa, FL, is seeking a Fire Alarm Service Technician to service, troubleshoot, test, inspect, and maintain fire alarm and life safety systems in occupied facilities.

You will work in the field, communicating with customers and authorities having jurisdiction to ensure system reliability and code compliance. This full-time role requires strong technical knowledge and the ability to work independently on site.