Field Fiber Technician: Install, Troubleshoot & Grow

Metronet; Tallahassee (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

401(k) match

Medical premiums paid

Disability and life insurance

Professional development

Discounted Metronet service

Tools and training provided

Job summary

Metronet in Tallahassee, FL is seeking a dedicated Fiber Technician to perform installations, disconnects, and service changes for residential and business customers. You will troubleshoot from the fiber terminal to consumer equipment (CPE) and provide in-depth education on Metronet services.

Expect to meet KPIs and contribute to a high-quality customer experience. Role requires physical work, the ability to lift up to 75 lbs, and the willingness to work overtime, weekends, and travel for

Qualifications

• Requires basic understanding of fiber networks and residential tech installs.
• Willingness to perform outdoor work in varied weather and physical conditions.
• Able to lift up to 75 lbs and climb ladders as needed.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to customer equipment.
• Provide customer education on Metronet products and services.
• Assist in meeting performance metrics and sales targets.
• Maintain professional conduct with customers and teammates.
• Perform on-call rotations and overtime when required.
• Travel for training or as needed.

Skills

Fiber installation

Customer education

Safety procedures

Team collaboration

Troubleshooting

Education

High School Diploma or GED

Tools

Cable testing tools

Ladder safety gear

Job description

Metronet in Tallahassee, FL is seeking a dedicated Fiber Technician to perform installations, disconnects, and service changes for residential and business customers. You will troubleshoot from the fiber terminal to consumer equipment (CPE) and provide in-depth education on Metronet services.

Expect to meet KPIs and contribute to a high-quality customer experience. Role requires physical work, the ability to lift up to 75 lbs, and the willingness to work overtime, weekends, and travel for