Fiber Technician: Onsite Install & Service Pro

Ultipro; Englewood (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Company vehicle and fuel card

401(k) company match

Medical premiums: 80% paid by company

Disability and life insurance paid by

Job summary

Metronet in Englewood, OH is seeking a Fiber Technician to install, troubleshoot, and service residential and business fiber connections from the terminal to the customer premises. You will educate customers on Metronet products and ensure quality service, while working to meet performance metrics.

The role requires a high school diploma or GED, physical fitness for climbing and lifting, and the ability to work on-site with a company vehicle provided.

Qualifications

• High School Diploma or GED required.
• Experience with telecom/fiber preferred but not required.
• Physically able to work kneeling or standing for long periods.
• Able to climb ladders up to 25 feet with safety gear.
• Able to lift up to 75 lbs, and to work in attics/crawl spaces.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to Customer Premises Equipment (CPE).
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services to customers.
• Be professional with customers and colleagues; meet key performance metrics.
• Perform other duties as requested.

Skills

High School Diploma or GED

Physical ability

Ladder climbing 25 ft

Lift up to 75 lbs

Hand tools proficiency

Valid driver’s license

Teamwork and independent work

Education

High School Diploma or GED

Tools

Basic hand tools

Job description

Metronet in Englewood, OH is seeking a Fiber Technician to install, troubleshoot, and service residential and business fiber connections from the terminal to the customer premises. You will educate customers on Metronet products and ensure quality service, while working to meet performance metrics.

The role requires a high school diploma or GED, physical fitness for climbing and lifting, and the ability to work on-site with a company vehicle provided.