Fiber Technician - Install, Troubleshoot & Elevate Homes

Ultipro; Ames (IA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Discounted Metronet service in service

Opportunities for advancement

Job summary

Metronet in Ames, IA is seeking an energetic Fiber Technician to install and troubleshoot fiber services from the terminal to the customer premises. You will handle residential and business installations, service changes, and basic to advanced troubleshooting for high-speed internet and phone.

You will educate customers on Metronet offerings, work toward performance metrics, and may earn commissions by promoting services.

Qualifications

• High School Diploma or GED is required.
• Experience with a telecom/fiber company is preferred but not required.
• Physical ability to work kneeling or standing for long periods.
• Ability to climb ladders up to 25 feet with safety equipment.
• Must be legally authorized to work in the U.S.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on Metronet products and services.
• Explain Metronet services and products to customers to earn commissions.
• Maintain professionalism with customers and colleagues.
• Meet key performance metrics and perform other duties as needed.

Skills

Valid driver\'s license

Overtime flexibility

Team & independent work

Education

High School Diploma or GED

Tools

Company vehicle & fuel card

Job description

Metronet in Ames, IA is seeking an energetic Fiber Technician to install and troubleshoot fiber services from the terminal to the customer premises. You will handle residential and business installations, service changes, and basic to advanced troubleshooting for high-speed internet and phone.

You will educate customers on Metronet offerings, work toward performance metrics, and may earn commissions by promoting services.