Field Fiber Technician: 24/7 Outage Support

TekCom Resources, Inc.; Louisiana; On-site; USD 42,000 - 66,000; Full time

Job summary

TekCom Resources, Inc. seeks an experienced Fiber Technician to support fiber and telecommunications operations across Central and Northwest Louisiana.

You will troubleshoot, test, repair, and maintain telecom infrastructure from the terminal to the home, including underground cables, outdoors, and outages. The role requires at least 2 years in the field, a valid driver''s license, and the ability to travel up to 20%.

Qualifications

• 2+ years of field experience as a telecommunications technician.
• High school diploma or equivalent.
• Valid driver''s license with clean driving record.
• Ability to travel up to approximately 20% based on business needs.
• Ability to work overtime and weekends when required.
• Ability to support a 24/7/365 operation, including emergency schedules during outages and natural disasters.

Responsibilities

• Test and troubleshoot telecommunications circuits and equipment to identify malfunctions.
• Test newly installed or upgraded equipment to ensure proper operation and specifications.
• Inspect, maintain, repair, and replace telecommunications equipment as needed.
• Troubleshoot and identify fiber-related issues.
• Analyze test readings, data, and trouble reports to determine repair needs.
• Modify or adjust equipment to improve performance or meet customer requirements.
• Follow work orders and diagrams when changing circuit layouts or connections.
• Interact professionally with customers, explain equipment operation, and respond to questions or concerns.
• Safely operate company vehicles, including trucks and trailers.
• Support emergency restoration efforts during network outages and natural disasters.
• Perform other duties as assigned.

Skills

Fiber troubleshooting

Telecom testing

Customer service

Time management

Education

High school diploma

Tools

Telecom testing equipment

Hand tools

Vehicle operation

Job description

TekCom Resources, Inc. seeks an experienced Fiber Technician to support fiber and telecommunications operations across Central and Northwest Louisiana.

You will troubleshoot, test, repair, and maintain telecom infrastructure from the terminal to the home, including underground cables, outdoors, and outages. The role requires at least 2 years in the field, a valid driver''s license, and the ability to travel up to 20%.