Fiber Technician

TekCom Resources, Inc.; Louisiana; On-site; USD 42,000 - 66,000; Full time

Job summary

TekCom Resources, Inc. seeks an experienced Fiber Technician to support fiber and telecommunications operations across Central and Northwest Louisiana.

You will troubleshoot, test, repair, and maintain telecom infrastructure from the terminal to the home, including underground cables, outdoors, and outages. The role requires at least 2 years in the field, a valid driver''s license, and the ability to travel up to 20%.

Qualifications

• 2+ years of field experience as a telecommunications technician.
• High school diploma or equivalent.
• Valid driver''s license with clean driving record.
• Ability to travel up to approximately 20% based on business needs.
• Ability to work overtime and weekends when required.
• Ability to support a 24/7/365 operation, including emergency schedules during outages and natural disasters.

Responsibilities

• Test and troubleshoot telecommunications circuits and equipment to identify malfunctions.
• Test newly installed or upgraded equipment to ensure proper operation and specifications.
• Inspect, maintain, repair, and replace telecommunications equipment as needed.
• Troubleshoot and identify fiber-related issues.
• Analyze test readings, data, and trouble reports to determine repair needs.
• Modify or adjust equipment to improve performance or meet customer requirements.
• Follow work orders and diagrams when changing circuit layouts or connections.
• Interact professionally with customers, explain equipment operation, and respond to questions or concerns.
• Safely operate company vehicles, including trucks and trailers.
• Support emergency restoration efforts during network outages and natural disasters.
• Perform other duties as assigned.

Skills

Fiber troubleshooting

Telecom testing

Customer service

Time management

Education

High school diploma

Tools

Telecom testing equipment

Hand tools

Vehicle operation

Job description

We are seeking an experienced Fiber Technician to support fiber and telecommunications operations throughout Central and Northwest Louisiana. This hands‑on field position is responsible for troubleshooting, testing, repairing, and maintaining telecommunications equipment and infrastructure from the terminal to the home (underground). The ideal candidate has at least 2 years of telecommunications field experience, strong troubleshooting skills, and the flexibility to work outdoors, travel as needed, and respond to outages or emergencies.

Responsibilities

• Test and troubleshoot telecommunications circuits and equipment to identify malfunctions.
• Test newly installed or upgraded equipment to ensure proper operation and compliance with specifications.
• Inspect, maintain, repair, and replace telecommunications equipment as needed.
• Troubleshoot and identify fiber‑related issues.
• Analyze test readings, computer data, and trouble reports to determine repair needs.
• Modify or adjust equipment to improve performance or meet customer requirements.
• Follow work orders and diagrams when changing circuit layouts or connections.
• Interact professionally with customers, explain equipment operation, and respond to questions or concerns.
• Safely operate company vehicles, including trucks and trailers.
• Support emergency restoration efforts during network outages and natural disasters.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• 2+ years of field experience as a telecommunications technician.
• Working knowledge of telecommunications infrastructure.
• Valid driver's license and clean driving record that meets company and insurance requirements.
• Ability to travel up to approximately 20% based on business needs.
• Ability to work overtime and weekends when required.
• Ability to support a 24/7/365 operation, including emergency schedules during outages and natural disasters.

Preferred Experience

• Familiarity with fiber optic cable and fiber infrastructure is preferred, including experience identifying and troubleshooting fiber issues, using telecommunications testing equipment and hand tools, and safely operating trucks and trailers.

Top Skills Needed

• Strong fiber and telecommunications troubleshooting skills, complex problem‑solving abilities, attention to detail, customer service and communication skills, active listening, time management, and the ability to prioritize multiple tasks in a fast‑paced field environment.

Physical & Work Environment

This is a physically demanding field position requiring the ability to work outdoors in varying weather conditions, stand and walk for extended periods, climb poles and ladders, work at heights up to 50 feet, lift up to 50 pounds, perform overhead lifting, bend, kneel, squat, reach, push and pull, work on uneven terrain and in confined spaces, and safely use hand tools and field equipment.

What Will Catch Our Eye

Candidates with hands‑on experience troubleshooting fiber optic networks, telecommunications equipment, and service issues in the field will stand out. We are especially interested in dependable technicians who are comfortable working independently, interacting with customers, and responding when network issues require immediate attention.

Key Terms

Fiber Technician | Telecom Technician | Fiber Optics | Fiber Troubleshooting | Telecommunications | FTTH | Broadband | Network Maintenance | Field Technician | Fiber Infrastructure | Outside Plant | OSP | Service Technician | Installation & Repair

TekCom Resources is an Equal Opportunity Employer