Lead Field Technician - Fiber Install & Troubleshooting

Race Telecommunications, Inc; Farmersville (TX); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Company-paid medical and dental

Free fiber internet service

PTO and holidays

401k matching

Job summary

Race Telecommunications, Inc is hiring a Field Technician 4 to perform installation, maintenance and troubleshooting of fiber optic networks at a designated field worksite in Farmersville. The role requires coordination with a regional team, on-site problem resolution and customer communication.

You will engage in residential, enterprise, and small business installations, conduct site surveys, test fiber with OTDR, and handle IP configuration while adhering to safety protocols and company

Qualifications

• Eligibility for US Employment without sponsorship
• Minimum of 21 years of age
• A valid driver’s license, subject to DMV verification
• High School Diploma or GED or equivalent
• Minimum of 24 months experience as Field Technician
• Understanding of Fiber Optic Networks, Basic Telecom, and Video
• Basic knowledge of Apple iPad
• Effective English communication for job performance
• Spanish language desirable

Responsibilities

• Perform fiber optic installation and troubleshooting for residential, enterprise, and small business customers
• Conduct fiber drop/redrop and underground/overhead construction work
• Execute low voltage/fiber infrastructure wiring and proper cable management
• Carry out site surveys on residential and multi-dwelling units
• Test fiber quality with OTDR and perform fusion splicing
• Configure static IPs and manage Ethernet switching/IP routing
• Assist customers to resolve telecom and video service issues on-site or via phone
• Lead training and mentorship for junior team members
• Operate and maintain field equipment and ensure safety protocols
• Record work in CRM and complete work orders accurately

Skills

MS Office

English communication

Color/tone differentiation

Tools

Teams

Teleconferencing apps

Job description

Race Telecommunications, Inc is hiring a Field Technician 4 to perform installation, maintenance and troubleshooting of fiber optic networks at a designated field worksite in Farmersville. The role requires coordination with a regional team, on-site problem resolution and customer communication.

You will engage in residential, enterprise, and small business installations, conduct site surveys, test fiber with OTDR, and handle IP configuration while adhering to safety protocols and company