Field Fiber Route Coordinator

Project Resources Group, Inc.; San Antonio (TX); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision

Short-term disability

401(k) plan

Supplemental life insurance

Paid time off

Phone allowance

Job summary

Project Resources Group, Inc. is seeking an outside plant expert to join our field team as a route-based Construction Coordinator.

You’ll be the eyes and ears on the ground for fiber networks, monitoring 811 tickets, running an assigned route, and responding to outages to keep systems running smoothly. This role requires a valid driver's license, reliable vehicle, and comfort with long daily windshield time.

Qualifications

• Must possess a valid and current driver’s license, a reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. Mileage is reimbursed for work‑related driving at the current IRS‑approved standard mileage reimbursement rate.
• Dependability — you show up on time, every time, and can be counted on to get the job done.
• Sharp attention to detail, especially when reviewing tickets, maps, and prints.
• Comfort working independently in the field with minimal day‑to‑day supervision.
• Willingness and ability to work outdoors in all weather conditions — prior outdoor experience is a plus.
• Physical readiness to walk extensively, bend, sit, stand, climb stairs, and lift up to 50 lbs. throughout the day.
• Solid computer proficiency, including comfort with Microsoft tools for reporting and communication.
• Working knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals.
• Customer service instincts — you can interpret, communicate, and help deliver on client needs.
• Sharp organizational skills and the ability to prioritize across multiple assignments.
• Clear communication skills, written and verbal, with the ability to adjust your delivery to your audience.
• A rain-or-shine mindset — the work continues regardless of weather.

Responsibilities

• Receive your daily assignments and plan your route.
• Drive an assigned fiber route on a recurring basis — this is a route-based role with substantial daily windshield time, so comfort with long stretches of driving is a must.
• Visit and monitor existing fiber routes, watching for anything that could put the line at risk.
• Review and reference 811 locate tickets, along with maps and prints, to stay ahead of nearby digging and construction activity.
• Offer first-level support when minor issues come up, and work to mitigate potential failure points before they escape.
• Log and elevate any changes in infrastructure or conditions along the route.
• Respond to network outages as necessary.
• Report to the field to verify the quality, accuracy, and adherence of work performed under our scope of work (SOW).
• Communicate clearly and professionally with colleagues, customers, contractors, and homeowners.

Skills

Driving

Route planning

Ticket review

Attention to detail

Independent field work

Outdoor work

Microsoft Office

Fiber engineering

Customer service

Communication

Job description

Project Resources Group, Inc. is seeking an outside plant expert to join our field team as a route-based Construction Coordinator.

You’ll be the eyes and ears on the ground for fiber networks, monitoring 811 tickets, running an assigned route, and responding to outages to keep systems running smoothly. This role requires a valid driver's license, reliable vehicle, and comfort with long daily windshield time.