Field Fiber Route Coordinator

Project Resources Group, Inc.; Harrisburg (Dauphin County); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Company-paid short-term disability

401(k) plan with safe-harbor match

Supplemental life insurance

Paid time off and holiday pay

Monthly phone allowance

Job summary

Project Resources Group, Inc. is seeking an outside plant expert to join us as a route-based Construction Coordinator. You’ll be the eyes and ears on the ground for fiber networks, monitoring 811 tickets, and responding to outages while keeping small issues from becoming big ones.

You’ll drive an assigned route daily, review maps and tickets, coordinate with customers and contractors, and document changes in our scope of work. Outdoor field work and reliable mobility are essential.

Qualifications

• Must possess a valid and current driver’s license and auto insurance meeting requirements.
• Dependability and punctuality are essential for field assignments.
• Strong attention to detail when reviewing tickets, maps and prints.
• Ability to work independently in the field with minimal supervision.
• Comfort outdoors in all weather and physical readiness for daily walking and lifting.
• Proficiency with Microsoft tools for reporting and communication.
• Knowledge of underground utilities and local dig laws is a plus.
• Solid understanding of fiber engineering fundamentals and customer-focused service.

Responsibilities

• Drive an assigned fiber route daily with significant windshield time.
• Monitor 811 tickets, maps, and prints to anticipate digging/construction risks.
• Provide first-level issue mitigation and respond to outages as needed.
• Log changes and verify work quality and adherence to the SOW in the field.
• Communicate clearly with colleagues, customers, contractors, and homeowners.

Skills

Driver's license

Reliable vehicle

Auto insurance

Dependability

Attention to detail

Independent work

Outdoor work

Physical fitness

Computer skills

Utilities knowledge

Fiber engineering basics

Customer service

Organizational skills

Communication

Reliability

Tools

Microsoft Office

Job description

Project Resources Group, Inc. is seeking an outside plant expert to join us as a route-based Construction Coordinator. You’ll be the eyes and ears on the ground for fiber networks, monitoring 811 tickets, and responding to outages while keeping small issues from becoming big ones.

You’ll drive an assigned route daily, review maps and tickets, coordinate with customers and contractors, and document changes in our scope of work. Outdoor field work and reliable mobility are essential.