Field Equipment Service Technician

Henry Schein

Philadelphia (Philadelphia County)

On-site

USD 48,000 - 75,000

Full time

5 days ago

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Job summary

Henry Schein is seeking an Equipment Service Technician to deliver repair, installation and maintenance services in dental offices. You will work under supervision with senior technicians to diagnose issues, improve customer service, and produce thorough service reports.

The role requires physical tasks, on-site travel, and adherence to OSHA and company safety policies. Qualifications include a high school diploma (associates or technical training preferred) and 2+ years of field service or

Qualifications

Typically, 2+ years of field service experience with demonstrated proficiency.
Basic mechanical background and customer service background.
On-the-job training and/or vocational training may be required.

Responsibilities

Provides repair services to customers in a courteous and professional manner.
May provide basic installation services as needed.
Maintains tools and inventory in van for service tasks.
Completes on-site installation, repair, maintenance and test tasks under supervision.
Follows troubleshooting steps to diagnose errors and determine solutions.
Communicates progress to team members and dispatchers; ensures timely job close and billing.