Field Equipment & Customer Service Specialist

Talentify; Spring Grove (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative in Spring Grove, IL. The role pays $15.00 to $18.00 per hour and involves assisting customers with rentals, inspecting equipment, and using U-Scan technology to manage inventory.

The position includes hands-on interviews and potential bonuses, with ongoing training through U-Haul University. Responsibilities include moving and hooking up trucks, installing hitches, and preparing invoices.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Spring Grove, IL. The role pays $15.00 to $18.00 per hour and involves assisting customers with rentals, inspecting equipment, and using U-Scan technology to manage inventory.

The position includes hands-on interviews and potential bonuses, with ongoing training through U-Haul University. Responsibilities include moving and hooking up trucks, installing hitches, and preparing invoices.