Customer Service & Equipment Specialist

U-Haul International, Inc.; Niles (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays

Job summary

U-Haul International, Inc. in Niles, IL is seeking a Customer Service Representative who will be the face of our services, assisting customers inside and outside a U-Haul center, using U-Scan technology to manage rentals and inventory, and helping with loading, inspections and equipment returns.

The role offers on-the-job education, competitive benefits, and opportunities for advancement, with a pay range of $15.00 to $18.00 per hour and the potential for bonuses and eligibility for health,

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International, Inc. in Niles, IL is seeking a Customer Service Representative who will be the face of our services, assisting customers inside and outside a U-Haul center, using U-Scan technology to manage rentals and inventory, and helping with loading, inspections and equipment returns.

The role offers on-the-job education, competitive benefits, and opportunities for advancement, with a pay range of $15.00 to $18.00 per hour and the potential for bonuses and eligibility for health,