Customer Service & Equipment Specialist

U-Haul International, Inc.; Walpole (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Life insurance

MetLife auto and home insurance

Discounts on Apple products

Dental & Vision Plans

You Matter EAP

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to assist customers at a U-Haul center. You will use U-Scan technology to manage rentals, move and hook up trucks, and inspect equipment on the lot. The role includes ongoing training and the potential for various bonuses based on certification success.

The position pays $15-$16 hourly, with on‑the‑job education and opportunities to advance within the company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to assist customers at a U-Haul center. You will use U-Scan technology to manage rentals, move and hook up trucks, and inspect equipment on the lot. The role includes ongoing training and the potential for various bonuses based on certification success.

The position pays $15-$16 hourly, with on‑the‑job education and opportunities to advance within the company.