Field Enterprise AI Solutions Engineer

ServiceNow

United States

Hybrid

USD 140,000 - 210,000

Full time

4 days ago

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Job summary

ServiceNow is seeking an experienced Solutions Engineer to own the end-to-end technical relationship with enterprise customers, translating complex business challenges into AI-powered Moveworks Platform solutions. You’ll be the primary technical contact from design to launch, traveling up to 25% and collaborating with internal teams to ensure success.

You’ll design, build, and integrate secure workflows using REST APIs and iPaaS tools, while guiding customers on roadmaps and enabling them to

Qualifications

8+ years in a customer-facing technical role (solutions engineer, customer success engineer, architect, or implementation consultant).
Proven track record of driving technical adoption with mid-to-large enterprise customers.
Experience designing, building, and launching full-stack workflows leveraging REST APIs or iPaaS tools, or scripting languages.

Responsibilities

Own end-to-end technical relationship with enterprise customers throughout implementation lifecycle.
Design and deliver AI solutions that integrate with the Moveworks Platform and customer systems (e.g., ServiceNow, Workday).
Architect secure, scalable integrations and provide strategic technical guidance to customers.