Field Engineer & Technical Trainer — Onsite Solutions

RPM SPG; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k match

Pension Plan

Medical/Dental/Vision

Flexible schedule

Life insurance

Tuition reimbursement

Job summary

RPM SPG in Atlanta, GA seeks an engineer to handle technical inquiries from field teams and sales, manage the QA-22 region system, and coordinate samples and lab testing. The role includes onsite training, reviewing quotes for quality installations, and leading quarterly technical updates with regional personnel.

The ideal candidate holds a B.S. in Engineering, communicates effectively, and is comfortable with CRM tools (Salesforce) and Microsoft 365 in a fast-paced, self-directed environment.

Qualifications

• Bachelor of Science in Engineering required.
• Excellent oral and written communication, presentation, organization and planning skills.
• Experience with Salesforce.com and Microsoft 365 preferred.

Responsibilities

• Handle technical inquiries from field personnel, Sales, CMG, and IMG and investigate field issues.
• Manage QA-22 system for the region and analyze data for trends.
• Coordinate sample taking and lab testing; provide onsite training.
• Review quotes/orders to ensure proper products, coverage, labor, and details for quality installations.
• Collaborate with TM's and field personnel to ensure site evaluation, quoting and quality audits.
• Conduct quarterly technical updates with regional field personnel.

Skills

Oral and written communication

Presentation

Organization and planning

Education

Bachelor of Science in Engineering

Tools

Salesforce.com

Microsoft 365

Job description

RPM SPG in Atlanta, GA seeks an engineer to handle technical inquiries from field teams and sales, manage the QA-22 region system, and coordinate samples and lab testing. The role includes onsite training, reviewing quotes for quality installations, and leading quarterly technical updates with regional personnel.

The ideal candidate holds a B.S. in Engineering, communicates effectively, and is comfortable with CRM tools (Salesforce) and Microsoft 365 in a fast-paced, self-directed environment.