Field Engineer - Southeast

Stonhard; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Pension Plan

Medical/Dental/Vision Insurance

Flexible schedule

Life insurance

Tuition reimbursement

Job summary

Stonhard in Atlanta, GA seeks a technical specialist to handle field inquiries, manage the QA-22 region system, and coordinate testing and training. You will review quotes to ensure accurate product coverage and labor details, and work with field teams to ensure site-quality audits.

The role requires a BS in Engineering, strong communication skills, and proficiency with Salesforce.com and Microsoft 365. Flexibility and self-direction are essential for success in a rapidly changing environment.

Qualifications

• Bachelor of Science in Engineering is required.
• Ability to proactively identify opportunities and implement solutions quickly.
• Excellent oral and written communication, presentation, organization and planning skills.
• Flexible and able to work in a self-directed, rapidly changing environment.
• Proficient with Salesforce.com and Microsoft 365.

Responsibilities

• Respond to technical inquiries from field personnel, Sales, CMG, and IMG; investigate field issues.
• Manage QA-22 system for the region; determine issue and cause.
• Analyze QA-22 data for trends and implement changes or training.
• Coordinate sample taking and lab testing; provide onsite training as needed.
• Review quotes/orders to ensure correct products, coverage, labor, and details for quality installations.
• Work with new TM's and field personnel to ensure technical competency in site evaluation and detailing.
• Conduct quarterly technical updates with regional field personnel.

Skills

Oral communication

Written communication

Problem solving

Salesforce.com

Microsoft 365

Education

Bachelor of Science in Engineering

Tools

Salesforce.com

Microsoft 365

Job description

JOB DESCRIPTION

Essential Functions:

Handles all technical inquiries from field personnel, Sales, CMG, and IMGInvestigate field issues to ensure cause is understood and repair method is sound. Manages QA-22 system for the region, determining issue and cause. Analyzes QA-22 data for trends and implements necessary changes or additional training as needed. Coordinates sample taking and lab testing.Provides onsite training on new products, new techniques, etc. for all field personnel as requiredResponsible for quote/order review to ensure proper products, coverage, labor, and details are accounted for to ensure a quality installationWorks specifically with new TM's and all field personnel to ensure they become technically competent with regard to site evaluation, quoting, detail handling, jobsite role and quality audits.Conducts quarterly technical updates with regional field personnel.

Minimum Requirements:

Bachelor of Science in EngineeringAbility to proactively identify opportunities and quickly implement solutions.Demonstrated excellent oral and written communication, presentation, organization and planning skills.Must be very flexible and able to work in a self-directed, rapidly changing environment.Must be computer literate with experience using technology and customer relationship management software (Salesforce.com), and Microsoft 365.

Physical Requirements:

While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.

Compensation:

Base Salary Range: $60,000 - $75,000Uncapped Commission potential (First 2 years average): approx. $5,000 - $15,000Supplemental Pay Types: Uncapped Commission Pay, Bonus Pay, car allowance, expenses

Benefits:

• 401k w/ company match after 6 months
• Pension Plan
• Medical/Dental/Vision Insurance
• flexible schedule
• life insurance
• tuition reimbursement

These ranges are an estimate based on potential employee qualification operations, needs and other considerations permitted by law.