Field Engineer III - Desktop & Hardware Support

Ampcus Inc; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

Ampcus Inc. is looking for a highly motivated Field Engineer 3 based in Philadelphia, PA. The role involves providing desktop support, hardware installation, software troubleshooting, and maintenance for computer systems and related technology products.

Ideal candidates will have 1-3 years of experience, strong organizational and customer service skills, and the ability to work independently. The position is contract-based with potential for a temp-to-permanent opportunity.

Qualifications

• 1-3 years of computer support or desktop support experience.
• Experience with computer hardware setup and installation.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Install, configure, maintain, and support desktop and laptop computers.
• Perform basic hardware and software troubleshooting and repair.
• Document and update incidents and service requests within the ticketing system.

Skills

Computer support experience

Hardware troubleshooting

Software troubleshooting

Customer service skills

Independent work

Tools

CompTIA A+ Certification

Job description

Ampcus Inc. is looking for a highly motivated Field Engineer 3 based in Philadelphia, PA. The role involves providing desktop support, hardware installation, software troubleshooting, and maintenance for computer systems and related technology products.

Ideal candidates will have 1-3 years of experience, strong organizational and customer service skills, and the ability to work independently. The position is contract-based with potential for a temp-to-permanent opportunity.