Field Engineer

GCS Recruitment Specialists; Ralston (NE); Remote; USD 42,000 - 65,000; Full time

Job summary

GCS Recruitment is seeking a Field Technician to perform end-to-end fiber characterization and testing for metro and long-haul fiber networks. You will be responsible for measuring fiber connectivity, interpreting OTDR results, and ensuring accurate documentation while meeting deployment timelines.

The role requires collaboration with project management, vendors, and internal teams, with travel to customer facilities. Remote work is possible with occasional on-site visits to client sites.

Qualifications

• Associate degree or technical equivalent required.
• Experience with ISP/OSP fiber infrastructure.
• Strong knowledge of fiber characterization and testing.
• Excellent communication and customer service skills.

Responsibilities

• Perform testing to gauge cable connectivity and fiber characterization.
• Analyze field test results to identify points of failure.
• Maintain project documentation and schedules.
• Coordinate with vendors and internal teams to meet delivery targets.
• Ensure proper grounding, power, and rack layouts at sites.
• Prepare reports on fiber cable, strand and network testing.

Skills

Communication skills

Customer service

Field engineering

Team coordination

Education

Associate degree in a technical field

Tools

OTDR testing equipment

Job description

How You'll Help Us Connect the World

As a Field Technician, you will be responsible for end-to-end fiber characterization in support of network fiber services (metro dark fiber, long haul networks, etc.) in accordance with planned deployment timeframes contractually negotiated by the customer. The essential function of the role is to act as the service provider to a customer and will be expected to meet all customer expectations regarding technical skills, performance, and policy compliance.

You will be managing the day-to-day fiber testing - handling demanding situations, keeping projects on track, ensuring that vendors meet standards and delivery times, resolving issues, working with internal staff and stakeholders, helping teams/vendors buy into and work towards common goals and deadlines.

You will work closely with other team members to understand delivery targets of new and existing fiber routes and technical requirements. As a field technician you will also work closely with internal project management teams to communicate target completion dates and ensure that all internal requirements are being met in a timely manner.

This role will be remote, with travel to a customer facility location.

You Will Make an Impact By

• Perform testing to gauge cable connectivity, fiber characterization, and overall fiber network performance.
• Perform field analysis of test results on fiber cables and networks to identify points of failure.
• Knowledge of fiber characterization, fiber types, physical interfaces, connector types.
• Maintain project documentation to ensure schedules and deadlines are followed.
• Ensure site delivery with adherence to proper grounding and power standards, rack layout, conveyance routing and placement, cooling systems, diversity of POE access/routing.
• Maintain records and prepare required reports relevant to fiber cable, strand and network testing.

Required Qualifications for Consideration

• Associate degree in a technical field such as computer science, computer engineering, network engineering or related field experience.
• Experience working with ISP and OSP physical fiber infrastructure
• Strong knowledge testing fiber with OTDR, understanding and interpreting OTDR test results.
• Experience in fiber optic cable design and implementation projects.
• Strong understanding of both fiber and telecommunications projects.
• Strong understanding of fiber types and fiber splicing methodology.
• Excellent communications and customer service skills.

You Will Excite Us If You

• Experienced in the delivery of telecommunications infrastructure and space and power from third-party suppliers.
• Knowledge of Dark Fiber Delivery.
• Knowledge of fusion splicing and all aspects of fusion splicing.
• Deep understanding of interconnectivity requirements within carrier hotels including physical interfaces, cable types, connector types and riser details.
• Excellent organizational, project-management and communication skills