Field Engineer

Lancesoft; Johnstown (Cambria County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Critical Illness Insurance

Voluntary Life Insurance

Accident Insurance

Other Perks

Job summary

LanceSoft is seeking a Field Engineer/Technical Technician to service laptops and desktops in the metro area. You will diagnose issues, replace components such as hard drives, motherboards, and keyboards, and perform unit swaps as needed.

This on-site role requires reliable transportation and the ability to close tickets in real time in our Call Management system. Compensation is hourly, with benefits including medical, dental, vision, 401k, and life insurance.

Qualifications

• 1+ years hands-on laptop/desktop break-fix experience.
• Background in computer-building preferred.
• Knowledge of laptop/desktop hardware and software including basic Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.

Responsibilities

• Repair laptops and desktops, including replacement of hard drives, motherboards, and keyboards.
• Perform whole unit swaps and repair PC peripherals.
• Close service tickets in real time using the Call Management system.
• Travel to service metro and surrounding areas; on-site in Johnstown, PA.

Skills

Laptop/Desktop repair

Hardware knowledge

Microsoft applications

Problem solving

Job description

Job Title: Field Engineer Job Description:

Key Responsibilities

As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the * Call Management system using Company provide phone.

Key Qualifications

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed

Location: Johnstown, PA 15904 (Onsite)

Compensation: $21.00 - $24.29 per hour on W2

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

About LanceSoft

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch

Equal Opportunity Statement

LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.