Onsite Field Technician — Laptop & Desktop Repair Pro

Lancesoft; Johnstown (Cambria County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Critical Illness Insurance

Voluntary Life Insurance

Accident Insurance

Other Perks

Job summary

LanceSoft is seeking a Field Engineer/Technical Technician to service laptops and desktops in the metro area. You will diagnose issues, replace components such as hard drives, motherboards, and keyboards, and perform unit swaps as needed.

This on-site role requires reliable transportation and the ability to close tickets in real time in our Call Management system. Compensation is hourly, with benefits including medical, dental, vision, 401k, and life insurance.

Qualifications

• 1+ years hands-on laptop/desktop break-fix experience.
• Background in computer-building preferred.
• Knowledge of laptop/desktop hardware and software including basic Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.

Responsibilities

• Repair laptops and desktops, including replacement of hard drives, motherboards, and keyboards.
• Perform whole unit swaps and repair PC peripherals.
• Close service tickets in real time using the Call Management system.
• Travel to service metro and surrounding areas; on-site in Johnstown, PA.

Skills

Laptop/Desktop repair

Hardware knowledge

Microsoft applications

Problem solving

Job description

LanceSoft is seeking a Field Engineer/Technical Technician to service laptops and desktops in the metro area. You will diagnose issues, replace components such as hard drives, motherboards, and keyboards, and perform unit swaps as needed.

This on-site role requires reliable transportation and the ability to close tickets in real time in our Call Management system. Compensation is hourly, with benefits including medical, dental, vision, 401k, and life insurance.