Field Dock & Door Technician: Hands-on Service Pro

ProLift Toyota Material Handling; Indianapolis (IN); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Service truck

Portal to Portal pay

Laptop and mobile devices

Uniforms

Training and promotions

Benefits package

Career advancement

Job summary

ProLift Warehouse Solutions is seeking an experienced Field Dock and Door Technician to service loading dock equipment and industrial doors at customer locations. You will diagnose, repair, and maintain equipment, troubleshoot levelers and restraints, and complete detailed service documentation.

The role emphasizes independent work, strong problem-solving and excellent customer service, with opportunities for career development and comprehensive benefits.

Qualifications

• 1+ years of experience repairing industrial equipment
• High school diploma or equivalent
• Technical school education preferred
• Strong mechanical and electrical troubleshooting skills
• Strong welding skills
• Ability to read leveler or restraint schematics
• Experience with diagnostic software preferred
• Excellent communication and customer service skills
• Valid driver’s license with acceptable driving record; DOT medical certification may be required
• Ability to work independently
• Ability to lift, push and pull up to 75 lbs

Responsibilities

• Diagnose and repair warehouse and loading dock equipment
• Troubleshoot dock levelers, dock lifts, dock seals and shelters, and vehicle restraints
• Perform scheduled preventative maintenance
• Utilize manufacturer diagnostic software
• Complete accurate service documentation
• Recommend repairs that improve customer uptime and equipment reliability
• Maintain company vehicle, tools, and inventory
• Deliver exceptional customer service while representing ProLift professionally

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Schematic reading

Independent work

Education

High school diploma

Technical school education

Tools

Diagnostic software

Job description

ProLift Warehouse Solutions is seeking an experienced Field Dock and Door Technician to service loading dock equipment and industrial doors at customer locations. You will diagnose, repair, and maintain equipment, troubleshoot levelers and restraints, and complete detailed service documentation.

The role emphasizes independent work, strong problem-solving and excellent customer service, with opportunities for career development and comprehensive benefits.