Experienced Dock and Door Technician - Field

ProLift Toyota Material Handling; Indianapolis (IN); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Service truck

Portal to Portal pay

Laptop and mobile devices

Uniforms

Training and promotions

Benefits package

Career advancement

Job summary

ProLift Warehouse Solutions is seeking an experienced Field Dock and Door Technician to service loading dock equipment and industrial doors at customer locations. You will diagnose, repair, and maintain equipment, troubleshoot levelers and restraints, and complete detailed service documentation.

The role emphasizes independent work, strong problem-solving and excellent customer service, with opportunities for career development and comprehensive benefits.

Qualifications

• 1+ years of experience repairing industrial equipment
• High school diploma or equivalent
• Technical school education preferred
• Strong mechanical and electrical troubleshooting skills
• Strong welding skills
• Ability to read leveler or restraint schematics
• Experience with diagnostic software preferred
• Excellent communication and customer service skills
• Valid driver’s license with acceptable driving record; DOT medical certification may be required
• Ability to work independently
• Ability to lift, push and pull up to 75 lbs

Responsibilities

• Diagnose and repair warehouse and loading dock equipment
• Troubleshoot dock levelers, dock lifts, dock seals and shelters, and vehicle restraints
• Perform scheduled preventative maintenance
• Utilize manufacturer diagnostic software
• Complete accurate service documentation
• Recommend repairs that improve customer uptime and equipment reliability
• Maintain company vehicle, tools, and inventory
• Deliver exceptional customer service while representing ProLift professionally

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Schematic reading

Independent work

Education

High school diploma

Technical school education

Tools

Diagnostic software

Job description

Join the ProLift Warehouse Solutions Service Team!

ProLift Warehouse Solutions is seeking an experienced Field Dock and Door Technician to provide world-class maintenance and repair services to all classes of loading dock equipment and industrial/commercial doors at customer locations.

We’re looking for professionals who take pride in solving problems, delivering exceptional customer service, and working independently.

What You’ll Do

• Diagnose and repair warehouse and loading dock equipment
• Troubleshoot dock levelers, dock lifts, dock seals and shelters, and vehicle restraints
• Perform scheduled preventative maintenance
• Utilize manufacturer diagnostic software
• Complete accurate service documentation
• Recommend repairs that improve customer uptime and equipment reliability
• Maintain company vehicle, tools, and inventory
• Deliver exceptional customer service while representing ProLift professionally

What We’re Looking For

• 1+ years of experience repairing industrial equipment, rolling steel doors, overhead doors, fire doors, commercial dock doors, dock levelers and restraints
• High school diploma or equivalent, required
• Technical school education, preferred
• Strong mechanical and electrical troubleshooting skills
• Strong welding skills
• Ability to read leveler or restraint schematics
• Experience with diagnostic software, preferred
• Excellent communication and customer service skills
• Valid driver’s license with acceptable driving record, DOT regulated medical certification required (may require CDL)
• Ability to work independently with minimal supervision
• Ability to lift, push and pull up-to 75lbs and work in various environments such as outdoor rain or snow conditions

Preferred Experience:

• Commercial dock and door experience
• Fire Door Certification
• Welding and fabrication experience

We Offer:

• Competitive hourly pay based on experience
• Performance incentives
• Company service truck
• Portal to Portal pay
• Laptop and mobile devices
• Uniforms
• Paid career development training and promotions
• Excellent benefits including medical, dental, vision, 401(k) with company match, paid vacation and holidays
• Opportunities for career advancement

Why Join ProLift?

Our technicians are the face of our company. We invest heavily in training, technology, and professional development, so our team has the tools needed to succeed. If you’re looking for a company that values your expertise, offers growth opportunities, and supports your long-term career, ProLift is the place for you!

Equal Opportunity Employer