Field Dispatch & Tech Support Lead

Hunter Service Group; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hunter Service Group is seeking a Job Coordinator/Dispatcher in San Antonio, TX to keep field technicians moving and clients informed. The role balances client needs, technician strengths, and geographic efficiency while ensuring the schedule stays aligned with company standards.

The successful candidate will coordinate daily dispatching, communicate proactively, and back up the call center when needed, helping convert inquiries into booked service appointments.

Qualifications

• Experience coordinating field technicians and scheduling service calls.
• Strong communication and problem-solving skills.

Responsibilities

• Actively manage daily service schedule to maximize productivity and client satisfaction.
• Assign appropriate technicians based on skills, availability, and location.
• Provide clear, timely updates to clients and technicians on schedule changes.
• Support field team by resolving scheduling, documentation, and information gaps.

Skills

Dispatching

Scheduling

Customer service

CRM

Tools

Scheduling software

Job description

Hunter Service Group is seeking a Job Coordinator/Dispatcher in San Antonio, TX to keep field technicians moving and clients informed. The role balances client needs, technician strengths, and geographic efficiency while ensuring the schedule stays aligned with company standards.

The successful candidate will coordinate daily dispatching, communicate proactively, and back up the call center when needed, helping convert inquiries into booked service appointments.