Field Diesel Technician — Agriculture Equipment Expert

CLAAS Industrietechnik GmbH

Northern (KY)

Hybrid

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Premium health, vision, disability

401(k) with match

Vacation and holidays

Life insurance

Flexible Spending Accounts

Employee Assistance Program

Job summary

CLAAS FARMPOINT is seeking a Resident Diesel Technician to support customers with on-site diagnostics, repairs, and maintenance of CLAAS equipment. The role operates autonomously within company guardrails and represents the CLAAS brand as an ambassador.

Fully-equipped service trucks are provided. The position requires 3+ years in field service/engineering on agricultural equipment, strong customer-facing skills, and the ability to travel within the region.

Qualifications

3+ years’ experience in a field service technician / engineering role working on agricultural equipment.
Experience in a high visibility customer facing role with troubleshooting methods and tools.
Independent in completing assigned tasks and solid ad-hoc decision making competences.
Must be able to work efficiently and autonomously.
High affinity to always put the customer and their needs first; ability to make sound recommendations on service and maintenance work for CLAAS equipment.
Excellent oral and written communication skills.

Responsibilities

Perform complex on-site diagnostics, service, repairs, and maintenance on customer CLAAS equipment; in-shop repairs as needed.
Explain maintenance or service concerns to customers and document on work orders.
Assist with stocking processes with Parts Department to maintain seasonal inventory.
Support machinery set-up and adjustments.
Promote and sell service programs to customers.
Maintain up-to-date knowledge of CLAAS equipment and competitive products.