Field Diagnostic Lab Account Manager

Quest Diagnostics; Cartersville (GA); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Quest Diagnostics is seeking a Physician Account Manager to drive territory growth and profitability in Northwest and Central East GA. You will manage key accounts, resolve service issues, and educate customers on new lab technologies.

This field-based role requires travel, strong relationship-building, and collaboration with Physician Account Executives to maximize sales opportunities while ensuring regulatory and company policy compliance.

Formación

• Three to four years of sales or account ownership experience.
• Knowledge of Healthcare Industry, specifically laboratory/diagnostics.
• Bachelor’s Degree required.
• Valid driver’s license (Required).

Responsabilidades

• Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs.
• Ensure customer retention by maintaining relationships with current accounts.
• Drive growth in their assigned Key Accounts.
• Identification and pursuit of up-selling and cross-selling opportunities in cooperation with Physician Account Executives or Specialty Account Executives.
• Partner with Physician Account Executive to resolve account specific service issues.
• Partner with Customer Solutions Group to facilitate, prioritize and resolve customer service issues.
• Escalate service issue non-resolution as appropriate.
• Leverage all tools and resources (including data, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed).
• Provide continuing education to the customer on new technologies and laboratory testing.
• Ensure compliance with company policies and government regulations.
• Complete all administrative tasks thoroughly and promptly.
• Follow up communications with Physician Account Executives and customers.

Conocimientos

Sales experience

Account management

Customer relationships

Planning

Communication

Microsoft Office

Educación

Bachelor's Degree

Herramientas

Microsoft Office

Descripción del empleo

Quest Diagnostics is seeking a Physician Account Manager to drive territory growth and profitability in Northwest and Central East GA. You will manage key accounts, resolve service issues, and educate customers on new lab technologies.

This field-based role requires travel, strong relationship-building, and collaboration with Physician Account Executives to maximize sales opportunities while ensuring regulatory and company policy compliance.