Field Copier Technician: Onsite Troubleshooting & Install

DEX Imaging; Arlington (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Paid training

Mileage reimbursement

Career advancement

Team culture

Tools provided

Job summary

DEX Imaging in Arlington, VA is seeking a Field Service Technician to diagnose, troubleshoot, and repair copiers, printers, and multifunction devices. You will install and configure equipment at customer sites and provide strong on-site support.

We welcome candidates from automotive, appliance repair, IT, or other mechanical backgrounds and offer comprehensive training to get you up to speed in a fast-paced setting.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Valid driver's license with reliable transportation.
• Positive attitude and willingness to learn.

Responsibilities

• Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain accurate service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected with a supportive team.

Skills

Mechanical aptitude

Customer service

Communication

Time management

Tools

Networking basics

Job description

DEX Imaging in Arlington, VA is seeking a Field Service Technician to diagnose, troubleshoot, and repair copiers, printers, and multifunction devices. You will install and configure equipment at customer sites and provide strong on-site support.

We welcome candidates from automotive, appliance repair, IT, or other mechanical backgrounds and offer comprehensive training to get you up to speed in a fast-paced setting.