Field Concierge Operations Lead: Hospitality & Team Builder

Planned Companies; San Francisco (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Planned Companies in San Francisco seeks an Operations Manager to lead a Concierge team, delivering exceptional service while stewarding payroll budgets and field operations across multiple portfolio sites.

You will recruit, train and supervise staff, coordinate with vendors, and ensure client satisfaction. Some travel within the SF Bay Area is required; this is a full-time on-site role with opportunities for bonus income.

Qualifications

• Experience leading hospitality or concierge teams.
• Strong budget awareness and payroll management.
• Proven ability to recruit, train, and supervise staff.

Responsibilities

• Lead Concierge team across multiple portfolio sites.
• Manage payroll budgets and field operations.
• Ensure client satisfaction and vendor coordination.

Skills

Staff management

Budgeting

Vendor coordination

Recruitment

Training

Operations management

Job description

Planned Companies is seeking an Operations Manager in San Francisco to lead a Concierge team, ensuring top-tier service while managing payroll budgets and field operations. You will recruit, train, and supervise staff, coordinate with vendors, and ensure client satisfaction across multiple portfolio sites.

The role requires strong hospitality management and budget awareness, with travel to SF Bay Area locations as needed; full-time, on-site schedule, with opportunities for bonus income.