Field Communications Technician III

Hydrogen Group; North Carolina; On-site; USD 72,000 - 79,000; Full time

Job summary

Hydrogen Group is seeking a Field Communications Technician III to join its IT team for regional telecom field support across Indiana, Illinois, and Ohio. The role covers voice, data, SCADA, video, microwave, and satellite systems with on-site and travel requirements.

You will troubleshoot faults, perform preventive maintenance, train field personnel, and liaise between field operations and IT. This is a hands-on, independent position on a 5-month contract.

Qualifications

• High school diploma or GED required.
• Associate’s degree in Electronics or 7 years of equivalent experience required.
• 7+ years of experience installing/maintaining telecommunications systems.

Responsibilities

• Manage and support regional telecommunications field operations.
• Assist projects group with implementing project-related systems.
• Provide direct support for local projects, preventative maintenance, and fault isolation.
• Serve as first-level liaison between field operations and IT.
• Travel up to 40% to sites within Indiana and portions of Illinois/Ohio.

Skills

Independent work

Problem solving

Team interaction

Outdoor work

Education

Diploma or GED

Associates in Electronics or 7 years experience

Tools

Test equipment

Microsoft Word

Microsoft Excel

Phone systems

Microwave/RTU systems

Job description

Field Communications Technician III

Location: Onsite – Columbus, IN (up to 40% travel to sites within Indiana and portions of Illinois/Ohio)

Duration: 5-month contract

Schedule: Standard working hours

Pay Range: $52.50–$57.50/hr

Our client is seeking a Field Communications Technician III to join its IT team and provide regional telecommunications field support. This is a hands‑on, independent role covering a wide array of communications systems, including voice, data, SCADA, video, microwave, and satellite. You will support local projects, perform preventative maintenance, isolate and troubleshoot faults, and provide 24‑hour on‑call coverage. You will also act as a first‑level liaison between field operations and IT, train field personnel, and direct local contractors. The role offers exposure to challenging, dynamic projects alongside a highly experienced network of professionals.

Job Responsibilities:

In this role, you will manage and support a variety of projects within the IT department. Key responsibilities include:

• Supporting regional telecommunications field operations with minimal direct supervision


• Assisting the projects group with implementing project‑related systems


• Providing direct support for local projects, preventative maintenance, and fault isolation


• Serving as first‑level liaison between field operations and the IT organization

Essential Job Duties and Job Functions:

• Install, configure, maintain, and troubleshoot communication systems (voice, data, SCADA, video, microwave, satellite) and the infrastructure that supports them


• Assist the projects group with implementation of project‑related systems


• Direct local contractors engaged in installing and maintaining telecommunications systems


• Provide support and first‑level training to field operations personnel


• Act as first‑level liaison between field operations and the IT organization


• Drive standards in the field and provide feedback to the communications engineering team


• Provide 24x7 on‑call support


• Travel up to 40% to sites within Indiana and portions of Illinois/Ohio

Knowledge and Skills:

• Proficient in using test equipment and software required to support telecommunications in the field


• Proficient with Microsoft Word and Excel


• Able to work independently of direct supervision and prioritize assigned activities


• Able to interact with internal and external teams and clients to solve problems


• Physically able to work in an outdoor environment and safely and effectively operate a motor vehicle


• Phone system and microwave communications installation and maintenance experience is a plus


• Network certification (e.g., CCNA) is a plus


• FCC license is preferred


• TWIC card is preferred but not required

Education and Experience:

• High school diploma or G.E.D. required


• Associate’s degree in Electronics, or 7 years of equivalent experience in the field of Electronics, required


• 7+ years of experience installing and/or maintaining telecommunications systems, including wireless data systems, SCADA, and LAN cabling systems